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PDF keeps being taken back by edge!

New Here ,
Sep 14, 2019 Sep 14, 2019

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I've assoicated Acrobat with PDF several times, lasts for maybe a couple days, then edge has it back.  How do I stop it from taking it over?

 

Windows 10 x64 for Workstations.

 

 

 

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Adobe Community Professional , Sep 14, 2019 Sep 14, 2019
This is a Microsoft policy to keep hijacking any .PDF file to its browser, Edge, no matter how many times you set your system to open it in Acrobat. I've found that I'll go for months without having a problem, and then Edge takes over every day or so for a couple of months. I haven't found anything on the web to permanently change the registry or any other setting to keep PDFs in Acrobat, not Edge.  It's definitely a Windows problem, not an Adobe problem. Be sure to complain on the Microsoft for...

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Adobe Community Professional ,
Sep 14, 2019 Sep 14, 2019

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This is a Microsoft policy to keep hijacking any .PDF file to its browser, Edge, no matter how many times you set your system to open it in Acrobat.

I've found that I'll go for months without having a problem, and then Edge takes over every day or so for a couple of months.

I haven't found anything on the web to permanently change the registry or any other setting to keep PDFs in Acrobat, not Edge.  It's definitely a Windows problem, not an Adobe problem.

Be sure to complain on the Microsoft forums and look for a possible solution there: https://answers.microsoft.com/en-us

Bevi Chagnon | Designer & Technologist for Accessible InDesign + PDFs |
Books & Classes | PubCom

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New Here ,
Apr 04, 2021 Apr 04, 2021

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What we need is a script that would change all the file types that Acrobat uses back to Acrobat.

 

In this script we could put a nag to Microsoft to get out the user's face, and tell them what they did and why this was the wrong thing to do.

 

Also it would not be a bad idea to ad such incidents to a common log which after a while could send to various consumer protection and advocy organizations.

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Adobe Community Professional ,
Apr 05, 2021 Apr 05, 2021

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Even though our opinions and feedbacks are taken into consideration in these support forums, I'm not sure if the Adobe forum is the right channel to encourage consumer protection and advocacy organizations.

 

I think you get a better chance to be heard more through the Adobe UserVoice channels.

 

Checkout the link below and make sure that you also read and understand how your feedback may be used further or impact by legal and privacy policies:

 

 

 

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New Here ,
Apr 05, 2021 Apr 05, 2021

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Thanks, That link had a lot of good information for me.  A customized list is exactly what I wanted.  It also looks like it will help with some closely associated relationships that I wanted to establish.  And last it looks like it will solve the problems I wanted to address with my old, but loved Acrobat 9 Pro.

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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LATEST

You're welcome.

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Adobe Community Professional ,
Sep 17, 2019 Sep 17, 2019

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Hi,

 

Try the following work around through registry editing:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System

and paste the following string value DisablePDFHandlerSwitching   then add 1 in the value field

 

idea taken from this link : https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/pdfviewer.html

 

 

pdf ownership-registry.png

 

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Adobe Community Professional ,
Sep 17, 2019 Sep 17, 2019

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It seems to me more like it is the users that are switching to MS Edge becaue they have  not defaulted the PDF viewing/handling ownership  to Adobe Acrobat.

 

If that was the case maybe it is convenient to lock this through Group Poilcy. As the link in the thread above indicates, that registry fix will not prevent the users from using Windows Explorer (or File Exporer) to be able to open a PDF file, but it will prevent the switching

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Adobe Community Professional ,
Sep 21, 2019 Sep 21, 2019

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"It seems to me more like it is the users that are switching to MS Edge."

Not in our shop! We're programmers and systems installation experts.

We've noticed that whenever MS does a major update of WIndows, it wipes out every user preference of competing software, including the defaults for "program ownership" of PDF files. It really feels like a monopolisic technique programmed into Windows by MS, ie no other competitor's programs are allowed.

Bevi Chagnon | Designer & Technologist for Accessible InDesign + PDFs |
Books & Classes | PubCom

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Adobe Community Professional ,
Sep 21, 2019 Sep 21, 2019

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Yup! just be careful you don't end up blacklisted and becoming a victim of th so called "gang stalking" for talking like that 🙂 LOL!

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New Here ,
Feb 24, 2020 Feb 24, 2020

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After trying a number of options, inlcuding a registry edit, which did not work, a reinstall of Office (2016 for me) solved the problem for me. - Cheers- 

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