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Raise without a handler on Mac 10.14.6

New Here ,
Oct 12, 2019 Oct 12, 2019

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Help! I can't access my files in Adobe Reader DC . As soon as I try to open the file, adobe closes. I can see the file through preview but I need to edit the file. I uninstalled and reinstalled DC but still the same problem.  I really need to edit my file. Is there a work around?

 

Thanks in advance!

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correct answers 1 Correct answer

Adobe Employee , Nov 13, 2019 Nov 13, 2019

Hi,

 

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: Release notes 

 

Please try it out and let us know your feedback. Thanks for your patience and support!

 

Regards,

Vinod

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Community Expert ,
Oct 12, 2019 Oct 12, 2019

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You cannot edit a PDF file with Acrobat Reader, you need Acrobat Pro or Acrobat Standard

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Adobe Employee ,
Nov 13, 2019 Nov 13, 2019

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Hi,

 

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: Release notes 

 

Please try it out and let us know your feedback. Thanks for your patience and support!

 

Regards,

Vinod

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Community Beginner ,
Aug 12, 2022 Aug 12, 2022

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Still happening in August of 2022, with a recent download. Don't tell us things that aren't true. 

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Adobe Employee ,
Aug 15, 2022 Aug 15, 2022

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Hi Luism,

 

Sorry about the trouble caused.

 

Would you mind sharing your Acrobat and OS version in use?

Did you start experiencing this issue recently?

Please provide more details.

 

Thanks,

Meenakshi

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