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Stop Signing in at Startup

Explorer ,
Dec 08, 2017 Dec 08, 2017

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Hello,

When I open a PDF file, the name of my Adobe account appears at the top right corner of the program. It seems that the program connects to the Internet and signs in my account each time when the program is started. How can I use the program without signing in each time?

I am using Adobe Acrobat Pro 2018.009.20050 and have added the following command to the registry, but the program still signs in at startup.

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

TOPICS
General troubleshooting , Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Jan 09, 2018 Jan 09, 2018

Hello vladk5779022

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to disable the Sign-in prompt in Adobe Reader, Is that correct?

Please refer and try the solution and steps shared in the following KB doc Disable sign in launching Acrobat DC with serialized Creative Cloud for Enterprise

Common Deployment Options — Enterprise Administration Guide

How to Remove the "Sign In Required" that launches after install?

Let us

...

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Adobe Employee ,
Jan 09, 2018 Jan 09, 2018

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Hello vladk5779022

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to disable the Sign-in prompt in Adobe Reader, Is that correct?

Please refer and try the solution and steps shared in the following KB doc Disable sign in launching Acrobat DC with serialized Creative Cloud for Enterprise

Common Deployment Options — Enterprise Administration Guide

How to Remove the "Sign In Required" that launches after install?

Let us know how it goes.

Regards,

Anand Sri.

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Explorer ,
Jan 10, 2018 Jan 10, 2018

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Thank you for the information. A sign-in window did not appear at startup but the program signed in automatically, as could be seem from my account name at the top right corner. This was resolved after I reinstalled the program.

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Adobe Employee ,
Jan 10, 2018 Jan 10, 2018

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That's so awesome to hear. Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

Regards,

Anand Sri.

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