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New Here ,
Mar 24, 2019 Mar 24, 2019

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I just registered and installed Adobe Acrobat Pro DC and I cannot save PDF files.

I decided to try the trial period because I was so frustrated with the lack of functionality in Adobe Reader.  I need to be able to sign documents, and even when DC reader works, it takes minutes to open a single document.

First, I uninstalled DC Reader.  That took about a half hour.

Next I signed up for the trial period.  I was surprised that Acrobat was so difficult to download.  I had to attempt a few browser tricks before I could even start the download.

After finally installing Acrobat Pro, I was unable to save PDF files.  I've tried multiple files and tried saving them to new locations, but I get the same error.

To add insult to injury, I couldn't contact tech support because I haven't registered my product.  (That sounds like an error I'd get back when people bought software in a box at the local office store.)

Please either help me resolve this issue or cancel my trial period immediately.  I have no desire to pay for a product that doesn't work and isn't supported.

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correct answers 1 Correct answer

New Here , May 30, 2019 May 30, 2019

I had the same error.  i was able to make it go away by:

Tools > Organize Pages

Extract Pages - select the pages i want to create a new document

Save As

Pain the the rear, but it worked.

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New Here ,
May 30, 2019 May 30, 2019

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I had the same error.  i was able to make it go away by:

Tools > Organize Pages

Extract Pages - select the pages i want to create a new document

Save As

Pain the the rear, but it worked.

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New Here ,
Aug 29, 2020 Aug 29, 2020

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Just to say that this worked a treat for me to. Thanks.

 

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New Here ,
Oct 01, 2020 Oct 01, 2020

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Thank you!! After trying about 10 different solutions from another page, unsuccessfully - this actually worked.

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Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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Unfortunately, I haven't got luck with this solution.

Acrobat just saves empty pages. The file size is 7kb.

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New Here ,
Feb 25, 2021 Feb 25, 2021

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I followed your advice in Feb 2021, and your solution was the only one that actually solved my problem.  God bless ya! 

 

Yours in Christ,

John

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New Here ,
Mar 03, 2021 Mar 03, 2021

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THANK YOU KINDLY!!!

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New Here ,
Mar 20, 2021 Mar 20, 2021

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Thanks, I had the same problem as you mentioned it was a pain in the rear. Was able resolve the problem with the solution you provided. 

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Thanks so much, @mknowlesnc!  This worked for me on 03/22/2021.

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Worked like a charm!!! Thanks!!!

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New Here ,
Apr 21, 2021 Apr 21, 2021

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Thank you from the bottom of my heart!  I was going crazy trying to save my documents.  Have a blessed day!

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Community Beginner ,
May 24, 2021 May 24, 2021

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Thank you, Thank you, Thank you!

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New Here ,
Jun 24, 2021 Jun 24, 2021

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Such a simple remedy - thank you 🙂

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New Here ,
Jul 06, 2021 Jul 06, 2021

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That worked for me as well. Thanks for the excellent tip.

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New Here ,
Aug 03, 2021 Aug 03, 2021

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mknowlesnc,

 

Thank you!  This was such a simple fix!  After searching and researching, this was easy and it worked.

 

Rhonda

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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Thank you. August 2021. Your solution helped. I did know why I was getting this error, thankfully I found your solution.

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Fantastic, works fine, thank you!

 

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New Here ,
Dec 02, 2021 Dec 02, 2021

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This work for me as well. THANK YOU.  

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Only worked for that particular file. Not a permanament fix.  Still searching. 

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New Here ,
Oct 11, 2020 Oct 11, 2020

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I have the same issue with a 30 page document.  I followed the instructions above-except there was not an option to save at the end.  I have 30 individual pages saved : (  What did I do wrong and why did Adobe make this so hard!!! 

 

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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Just curious, did you check the box that said save pages as a separate file? I did that, then just combined them back, while sometime it was all in a single file. Either way lol just wanted to make sure you checked that.

 

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New Here ,
Feb 05, 2021 Feb 05, 2021

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Extract pages emptied my form fields in the new copy so that was not a solution for me either.

 

I had this issue while trying to save some legal docs with lots of form fields. I tried a bunch of things and then got an error message that helped, so I did File -> Save a copy and that gave a warning but I was able to save what i needed which was a version of the form as submitted with form fields filled in.

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New Here ,
Feb 25, 2021 Feb 25, 2021

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Thank you buddy, this worked for me. saved my day.

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New Here ,
Jun 05, 2021 Jun 05, 2021

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It works. Thanks a lot!!

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New Here ,
Feb 15, 2021 Feb 15, 2021

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I was able to save by printing to PDF.

Extract pages did not work for me.

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