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11.0.07 crashes acropdf.dll activex control in 3rd party application

Community Beginner ,
May 16, 2014 May 16, 2014

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Hi, we use a piece of software that makes use of the acropdf.dll library - when updating Adobe Reader (on any version of Windows) to 11.0.07, the software that uses acropdf.dll crashes as soon as it tries to display a PDF (citing acropdf.dll as the module that failed) - rolling back to any previous version of Adobe Reader cures the problem.  (Even 11.0.06 works fine) - this has been repeated several times on different machines and different versions of Windows, all with the same result.

Is this a known problem with the latest 11.0.07 release?

Thanks in advance.

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correct answers 1 Correct answer

Community Beginner , May 28, 2014 May 28, 2014
For those that can still access their VB6 source code - replace the PDF control with a web browser control, and in turn replace any pdf.load events with the web.navigate event - this effectively sidesteps the problem by forcing the PDF to appear on your form inside the browser control.  I've now removed all references to the PDF control in the project and solely use the web control - overall it feels much the same in operation.(Started the re-writes in VB.net now though...)

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Community Beginner ,
May 16, 2014 May 16, 2014

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I have exactly the same problem with an application developed in Delphi 2007. I get an AV on version 11.0.7.79 of the AcroPDF.DLL.  In answer to the question "Is this a known problem?" - I can't say - but you are not alone.

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New Here ,
May 28, 2014 May 28, 2014

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but AcroRd32 in command line always leaves an instance of the Reader and the batch or shellex doesn´t end until you close that instance. If you execute the line command without waiting the Reader to end, you don´t know when it is finish to continue with the process, maybe to send this pdfs by mail or something.

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New Here ,
May 16, 2014 May 16, 2014

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same thing here too. Had 7 calls from customers yesterday alone. Moving from 11.0.06 to 07 immediately confirmed the problem.

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Community Beginner ,
May 16, 2014 May 16, 2014

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Mesmo problema em minha aplicação VB6

Tudo funcionava corretamente. Quando executei a atualização do Adobe Reader XI para 11.0.07 apareceu o erro na aplicação.

------------------------------------------------------

"O Visual Basic Parou de Funcionar"

Um problema fez com que o programa parasse de funcionar corretamente. O windows fechará o programa e o notificará caso uma solução esteja disponível.

------------------------------------------------------

O erro ocorre quando a aplicação esta rodando e ao abrir o formulário onde contém o componente baseado na dll AcroPDF.dll

O erro também ocorre ao abrir o formulário que contém o componente dentro do VB6 em modo de desenvolvimento..

Não é possivel nem retirar o componente do formulário pois não exibe o formulário e fecha o VB6.

Acredito q o problema esteja na DLL AcroPDF.dll e sua atualização

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New Here ,
May 18, 2014 May 18, 2014

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i have the same problem with some apps in VB6 and acropdf.dll, how can i install a previous version of adobe reader, 11.0.06, to make them work in the time this problem is solved ??

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LEGEND ,
May 18, 2014 May 18, 2014

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luisfco wrote:

how can i install a previous version of adobe reader, 11.0.06

Uninstall the current version, then download the installer from ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.06/

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LEGEND ,
May 18, 2014 May 18, 2014

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Community Beginner ,
May 28, 2014 May 28, 2014

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Anyone know of any potential fixes/updates in the pipeline?

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Community Beginner ,
May 28, 2014 May 28, 2014

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PDF applications built with VB6 fail to work with 11.0.07

I never waited a position with this company Adobe.

Imagine if Microsoft company inform that all 32-bit computers stopped working after the last update performed because the windows no longer work on 32bit hardware.

That would be ridiculous.

But Adobe has done just that.

Unfortunately, 70% of Brazil's computers are generations old.

Systems in VB6 run on large companies.

So it is decreed. All Adobe Reader stopped their updates in version 11.0.06

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Community Beginner ,
May 28, 2014 May 28, 2014

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For those that can still access their VB6 source code - replace the PDF control with a web browser control, and in turn replace any pdf.load events with the web.navigate event - this effectively sidesteps the problem by forcing the PDF to appear on your form inside the browser control.  I've now removed all references to the PDF control in the project and solely use the web control - overall it feels much the same in operation.

(Started the re-writes in VB.net now though...)

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New Here ,
May 28, 2014 May 28, 2014

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hi,

And how did yor replace the printing of the document ??

AcroPDF1.SilentPrint or equivalent methods

cannot see them in the web control.

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Community Beginner ,
May 28, 2014 May 28, 2014

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I'm using ShellExecute (effectively a command line print) - it's not pretty but it works whilst I re-write in .NET - it's apparent that Adobe won't be resolving the issue itself.

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New Here ,
Jun 18, 2014 Jun 18, 2014

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I have the same problem with an application developed in Delphi 2010.

The problem is that the Adobe PDF reader updates automatically and applications crash.

Big software companies, like Adobe, ignore users and do not respect their software.

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Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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If you have source to your Delphi application the fix is fairly simple and can be found here:

Re: update 11.0.07 causes ActiveX crash on Delphi applications

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Guest
Feb 16, 2015 Feb 16, 2015

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LATEST

My problem got solved after setting the acrobat reader settings to unprotected mode. please Explore the web for more information.

My acropdf32 is working without crashing in vb6.

Protected Mode troubleshooting | Adobe Reader

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