• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bug in Adobe Reader when entering text field

Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Hi Folks,

 

Not sure where to flag it; but maybe this forum is a good place. We are using Adobe 2020.013.20066 and all our team experience the same bug. When entering a text block using Fill & Sign; the entered text not only appears on the page where it was originally entered but it them 'appears' on random page throughot the document. When text from these incorrect pages is deleted, then it as well deletes itself from the page where the entry was done intentionally (originally). Ref. attached example.

 

This is very annoying as we rely on this functionality for professional use.

 

Can you please advise?

 

Thanks & Regards,

Krzysztof Zeb

TOPICS
Edit and convert PDFs , General troubleshooting , PDF forms

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Share the PDF file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Hi Bernd,

 

thanks for coming back so promptly. I have just downloaded a random pdf file from the internet, and the same phenomena happens. Entries were only made on Page 2, however you can see them appearing on pages 13 and 14.

 

Can you please advise how to share a pdf file here? Can't see any obvious method. Only images and videos.

 

Thanks & Regards,

Krzysztof

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

HI Bernd, 

 

link to the pdf file included. As well, this thread is incorrectly marked as Solved.

 

Thanks,

Krzysztof

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

I have just 'unsolved' it 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

I don't know why this happens. I can't see this issue on my system.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Thanks Bernd.

 

This is clearly a system bug that requires a fix. What are the channels to make Adobe aware of that fact so patch can be issued?

 

Regards,

Krzysztof

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Mmmmmm…

I received an email :

Bonjour JR Boulay,
Félicitations ! Krzysztof5C9E a marqué votre réponse comme correcte.
Le Dec 03, 2020 12:17 PM sur Acrobat Reader
Re: Bug in Adobe Reader when entering text field

 

It says that Krzysztof5C9E has marked my answer as correct.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Yes, I have marked your suggestion about sharing pdf file as correct. Thanks for that btw!

 

However, the system marked the entire thread as resolved. As the initial question is still open, I have 're-resolved' the thread to allow someone to maybe explain  any potential work-arounds for the Adobe's bug.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

LATEST

Hi, 
You can report a possible bug on the below mentioned link
https://www.adobe.com/products/wishform.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines