I´ve been working with the same document in Acrobat Reader for a while, using the tools with comments, etc. and I never had any problems saving, but suddenly I can't save. When pressing "save" I see a dialogue box saying "save as", but it's all empty so I can't continue. I have tried "repair installation", there are no updates and the automatic saving never worked.
I hope you are doing well and sorry for the trouble you had.
Please make sure you have the latest version of Acrobat Reader DC installed: 20.013.20064 Planned update, Nov 03, 2020
Please check for any pending updates from the help menu>select check for updates, reboot the machine after installing the updates.
If you want to save files on the local drive of your machine. The "Save" option would be activated only if you made some changes to the opened document. You can always use "Ctrl+Shift+S" to launch save as dialog and you can choose your desired location to save the file.
As you have mentioned that the "Save as" windows open as blank, please try the following steps:
Now try to save the file and check if it works fine.
I hope this helps.
Thanks, Anand, this is an old post, but unchecking the box for "Show online storage when saving files" worked for me a treat - how nice to get such a quick fix - much appreciated!
Thank you! This worked for us as well.
THANK YOU! I had to save a file for work This allowed me to do it~
Thank you, had the same problem, fixed in a minute!
Thank you, Anand!! Just worked for me also!!
Can you please walk me through the steps of finding the box that says "Show online storage when saving files"? I can't seem to find that box to uncheck. Thanks!
I should add I did the steps as mentioned above and did not see anything that said that exact statement.
Found it, but it didn't help. Same blank box. It worked to Save As just the other day, but now there must be a glitch, since other people are experiencing problems as well. Sigh.
Sorry for the trouble caused.
Please check the Acrobat version you are using currently. If you are using Acrobat version 21.007.20091, please update the application to the version 21.007.20095. In the application, go to Help > Check for updates.
Check if that resolves the issue.
For more information about the latest patch, you may refer to the following help document: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussept2021qfe...
Let us know how it goes.
Hi Anna-lisa, you have to change the security settings in Windows 10 in order to be able to save after editing;
Update and Security -> Windows security -> virus and threat protection -> mange settings -> add adobe - it works like a charm
Thank you!!! This worked for me as well - it was driving me bananas!
sorry, line alreadt unchecked. Still cannot save PDF
Same here, its not working for me as well
Absolutley worked for me. Thanks!
Thank you Anand, that was the cure. Tom
Thanks, it worked for me without a hitch.. Bravo
Worked perfect for me.
Thank you!! This was so helpful. I can now save again without any issues.
Thank you Anand Sri! Just like all of the other responses, out of the blue, Acrobat refused to "save as" & this fix worked perfectly!!! I can now stop pulling my hair out!!! 😛
I have the same problem, and it was solved with this solution without close acrobat reader. Thank you.
Rare to get an answer to a tech Q on the internet that is spot on!!!
Thanks. It worked.
Worked like a charm! Thanks!