Hello, recently I was forced to change to Adobe DC at work. We create PDF forms via Word that require digital signatures from various people within the company on a daily basis. I used to be able to sign them without issue and even when I first installed DC, I could sign them. Not today however. And by sign, I am not referring to adding a scanned jpg of my actual signature or scribbling an X with my mouse. I'm talking about digital ID files. I can create a new file any time I want, but I just cannot use it. When I click on the "Fill & Sign" button, the "Request Signatures" button is active, but the "Sign Yourself" button is greyed out. Other people can sign the exact same PDF file. I can't. Any ideas?
What do I do if I don't want to scrawl my signature on the line - I'd rather use the digital signature that's already saved in Acrobat Pro DC.
I have a problem. I have recd a pdf file (as an email attachement)which needs to be digitally signed by me,signing is allowed I have checked that on the security settings, I can click on tools, sign,comment etc. , but when i click on sign it shows three options, the first being I need to sign when i click on this it gets expanded but all the options like add text, add checkmark,place initials and place signature are greyed out.
When i click edit>preferences>signatures>identities and trust certificates (more) I can see my digital signature which i need to place on the pdf file right there.
Please help. It is urgent
I have a PDF document. I can fill into this document without any issues and save it. However, when I try to sign it, the top section "Sign Yourself" is grayed out. Could you please advise? Thank you.
Thanks for sharing the screenshot.
It seems like all the signing options are disabled for the form. If it's a fillable form, then please check the following details:
1- If you have the signature filed assigned already.
2- Check whether the form was filled and saved earlier. And after reopening, its signing feature is greyed out.
3- Check the document properties and see whether you have enabled the Signing properties.
Open document>Ctrl+d>document properties> Security>Signing allowed or not.
Hi, I have an issue regarding digital signatures that I really need a solution too...
I have created a document in inDesign & used the 'Prepare From' functionality which worked really well, however, I can't seem to get it to work on other devices, ie; PC's, this document is going to be hosted on a clients website & needs to be signed by people on various devices. I'm not looking to sign this myself. I need to be able to find a solution that allows the document to be signed by anyone on different devices, whether that's a tablet or a desktop device. Do you know if this is possible?
First Step : click ctrl + p to print the pdf and save it as a new pdf.
Second Step : Open the newly saved pdf and now you can sign it .
Thank You!! This was the simplest and most fool-proof method to accomplish this.
1. Open Acrobat on its own, not by opening a document.
2. Edit > Preferences > Signatures > Verification > More...
-Uncheck 'Verify signatures when the document is opened.
-Under 'Verififcation Behavior', select 'Always use the default method'.
-Under 'Verififcation Information', select 'Never'.
3. Edit > Preferences > Signatures > Creation & Appearance > More...
- Uncheck 'use modern uder interface'.
4. Exit Acrobat
Open your PDF and use Tools > Certificates > Digitally sign.