First time trying to export a pdf to excel

[howardt77537019]

yes, the subscription has been paid for - it is in the profile, but when I go to try and Export PDF as below, the system goes nowhere!!!!

These are the instructions I am trying to follow. Any help appeciated to get to the  Export PDF functionality

[Claudio_González1]

In which step do you get stuck? Exactly what happens then? Any error message(s)?