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How do I restore the PDF menu bar (File-Edit-View)? [2020]

Explorer ,
Nov 12, 2020 Nov 12, 2020

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How do I restore the PDF menu bar (File-Edit-View)?

 

 

[Thread locked. See last post for reasons.]

 

 

 

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correct answers 3 Correct answers

Adobe Employee , Nov 12, 2020 Nov 12, 2020

Hi!

 

I hope you are doing well!!

 

If you want to restore the Menu bar on a Windows machine, then press the "F9" key from the keyboard. 

On Mac, press the combination of: "Command + shift + M"

 

Let us know if you still experience any issues.

 

Thanks,

Anand Sri.

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Community Expert , Dec 20, 2021 Dec 20, 2021

@Bernhard22329323q07i wrote:

the document title and 'min - max - x' tools disappears all the time. 



Is this in all PDFs or just some?

 

I'm asking because the creator can set the Initial View to hide the toolbar when the document is opened. F9 will bring it back while the file is open, but not when it's re-opened This can't be changed in the free Reader.

 

Jane

 

 

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Adobe Employee , Jun 05, 2023 Jun 05, 2023

Hi Bernhard22329323q07i and SB Uses AAReader,

 

Sorry about the delay in response.

 

Please try removing the application from the machine and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) to ensure. Reboot the device after that.

Install the latest version of Acrobat Reader from the following help page: https://get.adobe.com/reader/enterprise/.

If the issue still occurs, share the process logs with us. You may collect the process logs using the steps

...

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Adobe Employee ,
Nov 12, 2020 Nov 12, 2020

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Hi!

 

I hope you are doing well!!

 

If you want to restore the Menu bar on a Windows machine, then press the "F9" key from the keyboard. 

On Mac, press the combination of: "Command + shift + M"

 

Let us know if you still experience any issues.

 

Thanks,

Anand Sri.

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New Here ,
Apr 14, 2021 Apr 14, 2021

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I got nothing. 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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I am using windows 8;    F9 did not work,   even Fn+F9 did not work

 

 

 

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New Here ,
Mar 18, 2023 Mar 18, 2023

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No funciona en mi notebook

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New Here ,
Nov 19, 2020 Nov 19, 2020

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Thanks for providing the answer, Anand, but isn't this a design flaw with the UI? If the menu is hidden there seems to be no way to restore it unless you happen to know the keyboard shortcut. That's not intuitive. Can you flag this with the approprate team in Adobe? Thanks!

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New Here ,
Apr 27, 2021 Apr 27, 2021

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It is definitely a shameful design flaw. UI designers learned not to do such design years ago:-(

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New Here ,
Jul 24, 2023 Jul 24, 2023

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My new work laptop is doing the same thing for Acrobat Pro. Please fix fast!

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Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

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Hi Johnsonan18,

 

Thank you for reaching out.

 

Please share more information about the issue that occurs on your end.

Did you make any recent changes to the application?

Share the screenshot of the application window to see how the menu bar appears.

Share the Acrobat and OS versions in use.

 

Thanks,

Meenakshi

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New Here ,
Jul 25, 2023 Jul 25, 2023

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I just had to reinstall Reader a couple of days ago because it kept freezing up. I downloaded the latest version and I am now experiencing the same problem. There does not seem to be an option to turn it on anymore; I've looked through the preferences menu and could not find it. And hitting F9 does nothing (and, yes, I know on laptops you have to push Fn + F9). 

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

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Hi John31299172avlr,

 

Thank you for reaching out.

 

As the menu bar does not appear even after the reinstallation, would you mind sharing the screenshot of the window as it appears on your end?

Share the Acrobat Reader and OS version numbers installed on the machine.

 

Thanks,

Meenakshi

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New Here ,
Dec 22, 2020 Dec 22, 2020

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Hello. I have Mac and I have the same problem. I tried the combination but it doesnt work!! What I shiuld do?

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New Here ,
Mar 18, 2023 Mar 18, 2023

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A mi tampoco. No sé cómo se achicó el tamaño de los iconos y opciones y es imposible restaurar, lo que dificulata el trabajo con el programa

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New Here ,
Jan 26, 2021 Jan 26, 2021

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I had the same problem. Pushing F9 did NOTHING, until I tried pushing FN + F9. That worked. Hope that helps.

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New Here ,
Feb 25, 2021 Feb 25, 2021

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I am having the same problem. Pushing F9 did NOTHING, FN + F9 NOTHING.
HELP!!! This is getting VERY frustrating!!! I must restart my computer and it works for a bit then disappears.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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FN + F9 works for me

Thank you very much ! 

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Community Expert ,
Jul 31, 2021 Jul 31, 2021

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@mitchlikesacrobat wrote:

...until I tried pushing FN + F9


 

The function keys can be set to use the Standard Function keys (F1, F2, F3) or the image on the top of the key (sound, brightness). Whichever you set up as the default, you need to hold down the function key (fn) to do the opposite.

 

Or you can change it in your system preferences.

 

~ Jane

 

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New Here ,
Jun 03, 2023 Jun 03, 2023

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fn + F9 finally worked for me. Thank you, thank you!

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New Here ,
Mar 09, 2021 Mar 09, 2021

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I have a Samsung Android S7 Tablet and need the PDF Menu Bar but it is not available. Please Help!

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Community Expert ,
Mar 10, 2021 Mar 10, 2021

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It doesn't exist in the mobile version of Acrobat.

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Thank you because I was lost as to how to make the menu bar reappear.

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New Here ,
Sep 24, 2021 Sep 24, 2021

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Why is this issue the most annoying, the most frustrating, the most frequent issue I have, and is this the hardest thing for which to find a fix?(for me anyway) if I went through as many steps hiding the tools bars as I do retsoring them, it would never happen.  

But, now I know...F9 to the rescue. 

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Community Beginner ,
Dec 20, 2021 Dec 20, 2021

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Got the same annoying problem, the top bar - with the document title and 'min - max - x' tools disappears all the time. 

A repair dod not work

A complete new install did not work.

F9 brings it back for a moment, but then it's gone again.

Ctrl M  seems to have done the trick today. Hopefully it stays this way.

 

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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@Bernhard22329323q07i wrote:

the document title and 'min - max - x' tools disappears all the time. 



Is this in all PDFs or just some?

 

I'm asking because the creator can set the Initial View to hide the toolbar when the document is opened. F9 will bring it back while the file is open, but not when it's re-opened This can't be changed in the free Reader.

 

Jane

 

 

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Now that is interesting. Yesterday all seemed fixed after Ctrl M, Yet today the top bar hides again and again. And Ctrl M does not do anything, so that must have been a coincidence.  
You mention the creator can set the initial view. That appears not the case with me. To verify I just took an old PDF, one I made myself a long time ago, and the toolbar hides now.  But for me the 'hiding' issue is new, since a few weeks or so. And the toolbar goes on and off. Totally annoying. Never seen before. 
I open lots of PDF's and move them around and resize them to fit the purpose of the moment, but now that's 'not fun'.  Even while dragging the window across screens the bar hides. 
If it's a new feature, give the designer a long break! 

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