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I desperately need to UNINSTALL adobe reader XI from my Mac OSX, does anyone know how?

New Here ,
Oct 22, 2012 Oct 22, 2012

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I have installed Adobe Reader XI and I have found it will force other (main) programs to crash. I desperately need to uninstall it from my Mac osx. Does anyone know how to do this? It does not have an uninstall function and adobe customer help don't know what I can do.

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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2012 Oct 23, 2012

Hi,

There is no uninstaller for Reader XI in Mac. You can directly delete the application from Applications folder, that is just trash /Applications/Adobe Reader.app. Also this may cause a break in Safari functionality to read PDF files using Adobe Reader plugin. To resolve this, go to /Library/Internet Plug-Ins/  and remove AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

Thanks,

Karan

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Adobe Employee ,
Oct 23, 2012 Oct 23, 2012

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Hi,

There is no uninstaller for Reader XI in Mac. You can directly delete the application from Applications folder, that is just trash /Applications/Adobe Reader.app. Also this may cause a break in Safari functionality to read PDF files using Adobe Reader plugin. To resolve this, go to /Library/Internet Plug-Ins/  and remove AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

Thanks,

Karan

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New Here ,
Oct 23, 2012 Oct 23, 2012

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Good Morning Karan,

Thank you so very much for your help. It worked and my medical software is no longer threatening to crash on me.

Have a fabulous day.

Warmest RegardsFiona

[private data removed]

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Community Beginner ,
Mar 04, 2013 Mar 04, 2013

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Hello,

I have the same serious problem, it happend after I installed Adobe Reader on my mac (10.7.5):

Suddently safari was utilizing AR for viewing pdf over the internet. I tried to delete the program, and see if safari was turning to Preview for viewing pdf,

no way, it give me a callbox as this one:

http://imageshack.us/photo/my-images/248/schermata032456356alle2.png/

I Didn't find any plugin in the libreary that i can remove to solve the situation, Have you an idea?

Thank you very much.

André

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Community Beginner ,
Mar 06, 2013 Mar 06, 2013

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I finally get a solution,

by going at this local address:

/Library/Internet Plug-Ins

and deleting all Adobe Plug-ins


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New Here ,
Mar 12, 2013 Mar 12, 2013

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Okay, I too installed it on my new iMac thinking I needed it. Guess I didn't but had no idea coming from a PC. I removed the app to the trash and removed both plug-ins, but when trying to access a PDF online, I get a browser window that opens up black and nothing happens. Should I reinstall and just use or what can be done to fix?

PS: it may be due to the site. I visited my CU and the statement came up as a PDF, but the mutual fund side didn't and on their tech page, it says Adobe Plug In may be needed to view.

So with that being said, is it better to use Adobe Reader on a Mac or just use the default capability? Sorry, new to the whole Mac thing (but lovingit).

Thanks.

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Community Beginner ,
Mar 12, 2013 Mar 12, 2013

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I think that Preview is one of the most powerful tool of Apple bundle Apps.

So I suggest you to use only Preview for viewing and managing PDF both on the internet and offline.

Forget about AR, is useless in MacOS

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New Here ,
Mar 12, 2013 Mar 12, 2013

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Great, moved it to my Dock. Is there a way to make it used for default when opening PDFs on the Web, like the forms I tried from www.troweprice.com/forms? Thanks!

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Guest
Mar 13, 2013 Mar 13, 2013

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Thank you Andreplastic

i was using Preview since i want to try AR for a spécific tool

my problem is to uninsatll AR, because  AR is running automatically when i load a pdf from internet

i removed the two plugin and AR.app to the trash

but when i want to view a pdf form from internet i got a black window and it's impossible to read it ...

if somebody know a solution, thank you

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Guest
Mar 12, 2013 Mar 12, 2013

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hello

i have exactely the same problem than Photoguru76

i have removed the 2 plugin AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

but i have a black page when i want to open a pdf from internet


what can i do to really uninsatll AR

thank you for your help

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Guest
Mar 13, 2013 Mar 13, 2013

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hello

i saw your answer to Fiona but it doens't solve entirely my problem, i you can do something

my problem is to uninsatll AR, because  AR is running automatically when i load a pdf from internet

i removed the two plugin and AR.app to the trash

but when i want to view a pdf form from internet i got a black window and it's impossible to read teh pdf form

if somebody know a solution, thank you

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New Here ,
Apr 13, 2013 Apr 13, 2013

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Yeah now you just have to shut safari down and re open it.

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Guest
Sep 11, 2013 Sep 11, 2013

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I am unable to view pdf files in safari, despite having deleted Adobe Reader. My Library/Internet Plug-Ins folder is empty, but I continue to get a grey screen whenever I try to view a pdf file in my browser.

What can I do? I have tried everything listed in this thread so far.

Please advise.

Thank you.

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New Here ,
Jul 05, 2015 Jul 05, 2015

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dont understand these instructions

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LEGEND ,
Jul 05, 2015 Jul 05, 2015

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Which ones? What exactly do you want to do?

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New Here ,
Jul 07, 2015 Jul 07, 2015

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i want to remove all adobe acrobat reader from my mac

then reinstall

currently unable to

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LEGEND ,
Jul 07, 2015 Jul 07, 2015

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I have re-read Karan's instructions and find them clear enough. What parts aren't you understanding? "Currently unable to" isn't a clear explanation of your difficulties.What happens when you try? Where in the process do you get stuck? Do you get any error messages?

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New Here ,
Jul 08, 2015 Jul 08, 2015

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I have the croft reader icon on my dock (IOS)

when i click it open I see a log in screen

as well as two pdf documents in the background

I try to log in but my log in is not accepted, even tho I recently updated my log in

when I try to hit the quit acrobat button nothing happens

The only option i am allowed is to hide acrobat reader

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LEGEND ,
Jul 08, 2015 Jul 08, 2015

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If you are using IOS, then it's a very different story. We've been talking about Mac. No idea what a croft reader is, sorry.

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New Here ,
Jul 09, 2015 Jul 09, 2015

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sorry confused my phone OS

I am on a mac using 10.10.3 Yosemite

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LEGEND ,
Jul 09, 2015 Jul 09, 2015

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Ok, what's a croft reader? Can you share a screen shot of this login box? (You CANNOT email it, you must return to the forum and use the camera icon)

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Guest
Mar 12, 2013 Mar 12, 2013

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hello

i have exactely the same problem than Photoguru76

i have removed the 2 plugin AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

but i have a black page when i want to open a pdf from internet


what can i do to really uninsatll AR

thank you for your help

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New Here ,
Apr 08, 2015 Apr 08, 2015

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AppCleaner is your best bet to uninstall (technically Delete) any app on your Mac that was not installed from App Store.

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