New Adobe Reader DC disable document cloud

[LeoBando]

Hello everybody,

The new Adobe Acrobat Reader is out and I would like to know if there is a way I can disable the document cloud.

I would like to prevent users to upload documents in the cloud. Is there any settings in the registry where I can disable that option with group policy or something else?

Thank you for the help.

[Steve Cordero · Accepted solution]

Yes,  there is and it's documented in the ETK:  Services integration

[Royabun]

I referenced the ETk to get everything turned off except does anyone have any idea how to disable the "store and share files in the document cloud" piece in the tools pane?

[Steve Cordero]

That's IPM and again look in the ETK Preference Reference for the ability to turn it OFF:  In product messaging

Note, you could do this all in the Adobe Customization Wizard DC with a few checks boxes and then deploy the customized package to your users.

[Royabun]

Thanks Steve! I didn't realize that was IPM. I did not find that feature in the customization wizard or MSI tables. But I did manage to kill it using the policy keys then just added that to the MSI reg table thanks!

[annv97545296]

I've worked with the IPM preferences, and cannot seem to get this to go away. Could you be more specific, or has this been changed that you can't get rid of it?

[scottgus]

DId you move the Adobe Customization Wizard DC download?  It's not at the current link mentioned in this thread and I am not able to search for the right one.

Thanks!

[Steve Cordero]

Go here:  Adobe Customization Wizard

[scottgus]

Still getting Page cannot be displayed.

[scottgus]

Is there a download path that works?

[Guest]

Product:

FTP Listing of /pub/adobe/reader/win/AcrobatDC/1500920069/ at Host: ftp.adobe.com

ftp : / / ftp.adobe.com /pub/adobe/reader/win/AcrobatDC/1500920069/

(Remove the Spaces...use the Internet-Explorer)

Customisattion Wizard:

FTP Listing of /pub/adobe/acrobat/win/AcrobatDC/misc/ at Host: ftp.adobe.com

ftp : / / ftp.adobe.com /pub/adobe/reader/win/AcrobatDC/misc

[LeoBando]

Thanks a lot.

[cpattersonv1]

How do you disable this... on a Mac?

[simonh1286402]

Here is a cleaner version of the registry keys which gives you, removal of the Add Account, hiding of the additional email options, hiding of the "Store and Share Files" message on the bottom right.

Sorry about the formatting.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM]
"bAllowUserToChangeMsgPrefs"=dword:00000000
"bDontShowMsgWhenViewingDoc"=dword:00000000
"bShowMsgAtLaunch"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cSharePoint]
"bDisableSharePointFeatures"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWebmailProfiles]
"bDisableWebmail"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown]
"bAcroSuppressUpsell"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM]
"bAllowUserToChangeMsgPrefs"=dword:00000000
"bDontShowMsgWhenViewingDoc"=dword:00000000
"bShowMsgAtLaunch"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cSharePoint]
"bDisableSharePointFeatures"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWebmailProfiles]
"bDisableWebmail"=dword:00000001

[hayesl11878761]

I see this is very helpful to manage preferences -- for on-premises and in a controlled environment --

How would you also enforce this off-premises on unauthorized equipment?  What's to stop someone from going home, using their personal computer, knowing their adobe ID, logging in, and doing whatever they please?

[Wanda Halpert]

This is ridiculous.  I have an Adobe account and just bought a new computer.  I downloaded all my software onto the new computer and now Adobe PDF does not work. Instead it takes me to a cloud!!

How horrible.  And, to make it worse, if I want to get rid of that cloud software setup, I have to download more software to fix it!!??  Something called the 'customization wizard'.  What is Adobe doing?  Is there another product other than Acrobat I can use?

[Test Screen Name]

What Adobe product and version do you have? To give you good advice we need to know the name And version. "Adobe PDF" isn't a product. Also please explain what you mean by "takes me to a cloud"?

[Test Screen Name]

EXACTLY what do you want to disable? What exact software and version did you install? What happens? What do you want to happen? Without details we're lost, I'm afraid.

[marianp41054012]

I had same problem. Thank you for solution !

[Renate Lehrenfeld]

I tried all the Reg Keys mentioned above, but cannot get rid of the "Store and Share files in the Document Cloud" - Learn More

Is there something more that could help?

[noora40635777]

is there a way to remove all but sharepoint and 'ONEDRIVE', it looks like onedrive is combined with dropbox, box, etc.... as it is a cloud storage, we do use onedrive, but we don't want our users to configure dropbox, etc...?

[Steve Cordero]

No, OneDrive cannot be separated from dropbox, box etc... in the disable configuration.

[noora40635777]

thanks Steve, any plans in the roadmap to have separate controls for these? I can imagine not being the first (or last) will run into this issue?