Online bank statement pdf opens blank

[tonymuffin]

All of a sudden I am not able to open my bank online statements.  I can open local .pdf files just fine and I can open pdfs from other websites just fine.  The pdf for my bank statesments is https but that has never made a difference before.

I have already tried the following:

1.  Uninstalled Adobe Reader

2.  Rebooted machine

3.  Re-installed Adobe Reader

4.  Ran a repair install of Adobe Reader.

Nothing!  It appears the file is downloading (at least that's what it says in the status bar) and then BLANK!

Suggestions would be greatly appreciated.

[francesca2008]

I have followed this thread and just wanted to mention I too am having the same problem with an online account.

[JayDubb]

I'm also unable to view the text within a statement after downloading from my financial institution.  The text is there... it can be 'edited', but it doesn't appear on the screen.  This is both from the mobile banking app and the mobile version of the online banking website.  (Android/Adobe Acrobat for Samsung/All Updated.)  It appears to be an issue with how the PDF is generated for android users of my financial institution's mobile app/mobile browser.  Neither my financial institution nor the mobile banking provider is able to determine why/how this is happening.  I don't know what pdf generator/creator they use.  Statements open fine in every other PDF reader...just not the one app 98% of the people most identify with.

[try67]

Does it display correctly if you open it in Reader on a regular computer?