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I have a problem that occurs when using the Acrobat Reader DC "Send File as Email", using Outlook 2016 as the email client.
The problem persists on multiple systems on newly installed Windows 10 clients, and can be consistently reproduced.
To reproduce:
Workaround: Using Ctrl-TAB (twice) to move focus to a different program, and back to Outlook seems to fix the issue and allows recipients to be added.
The problem re-occurs if the "To..." field is pressed Again, but can be fixed Again as above.
Whether the problem resides in Outlook or Acrobat Reader DC I don't know, but it is annoying for the office workers using Acrobat Reader DC in combination with Outlook.
After doing Office repairs and system structure scans, tried creating new Outlook profile and the latter did the trick. 'suggest you try creating a new Outlook profile!
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Hi,
Could you please check if there is any update available for Reader?
To do that, launch Reader>click Help>Check for Updates
Please confirm the version of Reader installed on the machine.
To check the version, click About Adobe Acrobat Reader DC under Help menu
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Using latest Acrobat Reader: 2015.023.20070
Outlook version: Microsoft Outlook 2016 MSO (16.0.7766.7080) 32-bit
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After doing Office repairs and system structure scans, tried creating new Outlook profile and the latter did the trick. 'suggest you try creating a new Outlook profile!
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We're having a similar problem with the Reader and Outlook, same versions. In our case the new Outlook email shows the attachment, but when we click "send " in Outlook we get an error "object not found".