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PDF opened in Explorer will not print

New Here ,
Jun 18, 2020 Jun 18, 2020

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When opening a PDF in Internet Explorer with the Reader plugin I can no longer open the print dialogue.

The error has started after the latest windows update.

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Print, View PDF, Windows

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New Here ,
Jun 21, 2020 Jun 21, 2020

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We have several Win10 computers. When they update to latest Win10 there is no longer any response when pushing print button og Ctrl+P.

Does anyone have an idea of what to do?

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Have a few dozen computers experiencing the same problem. Unistalling the latest Win10 updates did not resolve.

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New Here ,
Jun 22, 2020 Jun 22, 2020

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BTW: We are using version 20.009.20067 of Acrobat Reader DC.

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New Here ,
Jul 05, 2020 Jul 05, 2020

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How do I elevate this issue to development?

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Jul 05, 2020 Jul 05, 2020

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Go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac .

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Community Beginner ,
Jul 05, 2020 Jul 05, 2020

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I think updating Acrobat Reader DC to the latest version may resolve the issue.

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New Here ,
May 31, 2021 May 31, 2021

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We are having increasing number of users having this issue. They are all running the latest version ov Reader DC.

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New Here ,
May 31, 2021 May 31, 2021

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I have reports of having trouble using Windows version 2004 and 20H2.

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