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Sign in prompt when opening pdf file

furqangraham
Community Beginner ,
Oct 12, 2018 Oct 12, 2018

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HI,

 

I am seeing for multiple users that have latest version of Adobe Acrobat Reader DC that every time when trying to open a pdf file the Adobe Acrobat Sign in prompt pops up, please let me know if there is any option to not get this sign in prompt or is this a mandatory feature to be able to use Adobe Acrobat Reader DC?

 

the environment is mix of Windows 7, Windows 10 and few Macs High Sierra and Mojave  The Adobe sign in prompt is only coming up for few folks, the others like myself can open pdf file without being prompted to sign in

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correct answers 1 Correct answer

AnandSri Adobe Employee
Adobe Employee , Oct 15, 2018 Oct 15, 2018

Hello Furqangraham,

Adobe Reader does not ask for a force sign-in to read PDF files. However we recently signed-out users with un-verified Adobe IDs.

For such users, we show a sign-in prompt when they launch the application, to let them know that they have been signed out and they can sign back again. This is not a force sign-in. The red-cross button on the top-left should make the sign-in dialog go away.

Ask the users to download the latest version of Adobe Reader 2019.008.20074 from help>check fo

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Rajesh265421792bup
New Here ,
Oct 11, 2022 Oct 11, 2022

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Hi is it possible to Remove the sighin option for the Adobe Acrobat reader on mac computer, if yes could you please let me know

 

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ls_rbls Community Expert
Community Expert ,
Oct 11, 2022 Oct 11, 2022

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In Response To Rajesh265421792bup

I think it is possible but only with Creative Cloud for Enterprise (I may be wrong).

 

See how to here:

 

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