XFA forms problem after update of Acrobat Reader from 8.8.2017

[Michal_Hraba]

We have problem with our xfa forms after update of Adobe Reader from 8.8.2017. Problem is with Reader 11.0.21 and Reader DC 17.012.20093 too. Reader crashes very often now. It seems that there is some problem with evaluation of SOM expressions.Which means that JavaScripts often doesn’t work well.

Can we expect solving of this bug soon?

[Bilal Ansari]

Hi Michal Hraba,

We are aware of the issue and are working on the fix. Will keep you posted.

[AshuMittal · Accepted solution]

Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-11-2017.html

Please try it out and let us know your feedback.

Thanks!

-ashu

[Michal_Hraba]

Hi Ashu,

This update solve our problem with xfa forms in Reader DC.
Problem solved in versions Reader DC Continuous17.012.20095, Reader 2017
17.011.30065, Reader DC Classic 15.006.30354.

In this moment no update for Acrobat and Reader 11.0.21. So problem
with version 11.0.21 persist.

Thank you.

Michal

[onno_faber]

Hi Ashu,

Can we expect the same fix for this issue for Acrobat Reader 11.0.21? We (law firm >> 1000 employees) are facing critical issues since the Acrobat Reader XI update to 11.0.21 and we would like a fix for the Acrobat Reader XI 11.0.21 version of the software.

Thanks,

Onno

[AshuMittal]

Hi all,

We are working on a patch to resolve this for 11.0.21 users as well. We will let you know once there is an ETA.

Meanwhile, for Reader 11x users we would highly recommend switching to the Reader DC version.

Thanks,

-ashu

[emfahmy]

When will this be available for 11.0.21 users?  Over 400 of our users are currently affected and they do not have the option to switch to Reader DC at the moment.

[Guest]

I have same question

I downloaded the latest version 17.012.20095  from below link. It works fine now. Why its not in the production site yet. I still see adobe reader DC Version 2017.012.20093 in the production site.

Acrobat and Adobe Reader Release Notes

[Guest]

XFA forms problem after update of Acrobat Reader from 8.8.2017​

@ashumittal

When will be the latest version 17.012.20095 available for the public to download ?

[AshuMittal]

@ironmanipl

Sorry I didn't get the question. All links referred above are public links and update has been released to general public via our auto-updater.

If you are referring to the get.adobe.com/reader site, that is not update for out-of-band releases.

-ashu

[muratö28993958]

Hi there

Any status for Reader 11.0.21

[AshuMittal]

Hi all,

11.x update containing fix for this issue is now available. All existing installations of Acrobat and Reader will automatically be updated with this patch. If you want, you may manually trigger this update by opening the application and visiting Help > Check for Updates.

Release notes:11.0.22 Out of cycle update, August 22, 2017 — Acrobat and Adobe Reader Release Notes 

Please let me know in case of any questions.

Thanks,

-ashu

[Michal_Hraba]

Hi Ashu,

I can confirm this update solve our problem with xfa forms in Acrobat and Reader XI.

Thank you.

Michal

[AshuMittal]

Great to hear, thanks Michal.