Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe Reader not saving comments

New Here ,
Feb 03, 2020 Feb 03, 2020

Copy link to clipboard

Copied

I’ve used the Adobe Reader on my iPad for a year or so, and I have never had any trouble losing comments.  In the last week I’ve added comments to files and lost them after closing the file.  I’ve attempted to save it to the document cloud, but nothing works.  I updated to the most recent version this morning (20.01.00), but that does not help.

 

I can open files that I modified a few months ago, and those comments are still present.  It only seems to affect files with recent comments.

TOPICS
Comment markup and annotate

Views

1.1K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2020 Mar 12, 2020

Copy link to clipboard

Copied

I am having the same problem with Acrobat Reader DC on a Mac. It appears to have started after the February update. I marked up a PDF page proof to answer questions and clean up typos, then saved, but nothing showed up either in my saved copy or in the copy I sent to the editor. It appears that the February security update only saves comments if the Comment sidebar is open, something that was not required before.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 24, 2020 Aug 24, 2020

Copy link to clipboard

Copied

LATEST

I worked on a PDF using comments and saved the document under the different name. For some reason the document has disappeared form the folder, and i can only find it when i search for it in my Documents. Unfortunately the PDF cannot be opened - Adobe fires an error message. Is it possible to retreive the lost document? Otherwise it is a waste of the whole day work! 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines