Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


PDF opens ok in desktop Acrobat - as gray noise in mobile

New Here ,
Mar 19, 2017 Mar 19, 2017

Copy link to clipboard

Copied

Hello all!

A certain pdf opens quite ok in my desktop Acrobat DC Pro, but the very same file opened through my Document Cloud with mobile device shows only nicely uniform gray noise.

Talking about Samsung Tab S with Acrobat 17.0 (latest as of today 3/2017)...

Any advice would be appreciated !

TOPICS
Android

Views

178

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 20, 2017 Mar 20, 2017

Copy link to clipboard

Copied

LATEST

Hi jukka37050741,

Could you please confirm if this happens with other pdf files as well?

Would it be possible if you can share the pdf file with us?

I have sent you a private message for the same, please check the inbox.

Thank You,

Shivam

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines