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Hello, all commenting/editing tools suddenly stopped working while working in a pdf. I can choose the tools but it is not possible to mark any text anymore. Any help is highly appreciated!
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Hi Dominikm,
Could you please provide more details about this issue?
- Did you check if the issue occurs on a particular PDF? Try to add comments on other PDF on your device.
- What happens when you try to add comments to the document? Do you get any error message?
- Are you not able to add any annotation on the document? Or it is an issue just with the highlighting text tool?
- Share the applicaiton and OS version on the device.
We will be waiting for your response.
Regards,
Meenakshi
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Dear Meenakshi,
Thank you for your help and please excuse my late response, I‘ve just returned from my summer vacation. Concerning your questions:
The issue occurs in all pdf files.
The only thing I can do is to add annotations (without highlighting any sections of the text before). Everything else like underlining, highlighting etc. does not work. I do not get any error messages though.
The version I use is 19.07.01 (20190730.171831) on IOS 12.2.
I hope this answers your questions. I highly appreciate your help!
Thank you,
Dominik