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Purchased subscription

New Here ,
Oct 06, 2018 Oct 06, 2018

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I lent my phone to my younger cousin (age 5) & 8t turns out while on my phone she purchased a subscription to Adobe.  Is there any way yo receive a refund toward my purchase?

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hello Kyleu,

Subscriptions that you purchase via Adobe Reader for Android are paid through Android Play Store. If you want to cancel your subscription, please contact Google support Google Help

For detailed information, please refer to Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Thanks,

Anand Sri.

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New Here ,
Oct 08, 2018 Oct 08, 2018

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I already talked to the Google store. They said it's the app who needs to refund....

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hello Kyleu,

Please contact the Adobe support team on chat/call for further assistance on the cancellation and refund. Contact Customer Care

Thanks,

Anand Sri.

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