Subscribed but cannot use all premium

New Here ,
Oct 30, 2020 Oct 30, 2020

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Hi can you please help me.I'm paying monthly fee but I cannot access all of the premium features of this app. This is really dissapointing!!!

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Create PDF, Edit and export, PDF forms

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Adobe Community Professional ,
Oct 31, 2020 Oct 31, 2020

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I would say to contact Adobe Customer care directly.

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Adobe Employee ,
Nov 02, 2020 Nov 02, 2020

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Hi Hannah98BC,

 

Please try restoring your purchase. You can tap on the human icon on the top right of your home screen. Then click on Subscriptions. Here you can then click on 'Restore purchase'.

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