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Why can't Acrobat run the web browser?

New Here ,
May 09, 2016 May 09, 2016

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When I click on any piece of text in a Adobe PDF that is a link to a URL, your software responds with an error

        popup that says:

        "Adobe Acrobat - Acrobat could not run the web browser. Unknown Error.(123)"

         (Using Firefox Browser 46.0.1)

         Can you help me identify the problem and fix it?????

                   Porter

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Acrobat SDK and JavaScript , Windows

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Adobe Employee ,
May 09, 2016 May 09, 2016

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Hi ,

Would request you to try a repair of your Acrobat Installation.

Please check the Acrobat Plugin should be active for Firefox browser.

Also check with the Different Browsers .

Regards,

Yatharth

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Community Beginner ,
Aug 04, 2018 Aug 04, 2018

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Acrobat could not run the web browser. Unknown error (123) but my default browser is chrome , i did all the auto repair, installation, nothing works.

very frustrating

one of the selling point of buying was the ability to do the OCR recognition but now i can not use it .

is it time to unsubscribe to acrobat DC ?

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Community Beginner ,
Aug 04, 2018 Aug 04, 2018

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u can not believe how u could solve the recognition and the browser problem !!

i tried to change my default browser to explorer and everything starts to for normally

could u believe that !!!

i cant have the chrome as my default ????

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