Adobe fillable form checkboxes issue with embed integration

[defaultjm2wxd9x1u06]

Hi there,

When we upload a fillable PDF and render it with the online Adobe PDF reader, the checkboxes don't act as supposed to.

When I open the document with the Adobe Reader desktop app, everything works accordingly, but not when I open it on the embed PDF reader. The problem is when I check one checkbox, all the other ones in the same group also check themselves automatically. Everything is fine on the desktop app.

[defaultjm2wxd9x1u06]

Here is a sample.

[Kenneth Patterson]

When opening that PDF document in the API, I see the following error:

When the API detects unsuppported form fields, this dialog appears on the rendered PDF.  So, this is likely the issue.

From the documentation (see below):

Unsupported form fields

In the current version, following form fields are unsupported:

• XFA forms

• Digital Signature fields.

• Barcode fields.

• File picker text field

• RTF (rich text) text field

• Fields containing JavaScript or any kind of calculation and validation

• Text field and drop downs with some special and custom formats

• PDF Actions that includes button Submit scenarios (only button viewing is supported)

Here is the relavent documentation page link:  https://opensource.adobe.com/pdfembed-sdk-docs/howtos_ui.html#forms-handling 

[defaultjm2wxd9x1u06]

There are also Digital Signature fields on the document. The error is probably related to those fields and not related to the checkboxes issue. We'll still take a look at the documentation.