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1

Adobe PDF Services Private key file could not be parsed

Community Beginner ,
Mar 10, 2022 Mar 10, 2022

I am trying to make use of the Adobe PDF Services in Power Automate, specifically the action for extract PDF structure in a JSON file.  I registered with Adobe and went thru the Get Credentials process.  I have entered all the credentials but i get an error that says 'private key file could not be parsed'.  I have tried regenerating credentials and I keep getting the same error.

TOPICS
Authentication , Document Generation API , PDF Services API
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New Here ,
Apr 03, 2022 Apr 03, 2022

Hi Julie235341846nhv, I have the same issue, did you get an answer

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022
No I did not get an answer. I just moved on to something else.

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*Julie Sebby*
*All Things Analytics*
*720-233-1336*
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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

For your private key, make sure you copy and paste the entire contents of the private.key file (including the start and end tags). 

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022
I did that. I repeated the process several times and it didn't work.

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*Julie Sebby*
*All Things Analytics*
*720-233-1336*
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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

Hmm...I can't seem to reproduce the issue that you are describing. Can you share screenshots of your steps? If you feel more comfortable, you can also PM me.

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Community Beginner ,
May 05, 2022 May 05, 2022
It's been weeks. I just gave up.

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*Julie Sebby*
*All Things Analytics*
*720-233-1336*
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New Here ,
May 10, 2023 May 10, 2023

I have to loss my b love network private key please helpe me 

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Adobe Employee ,
May 12, 2023 May 12, 2023

Generate a new private key in the developer console.

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

I zm having the same issue, has anyone figured out how to fix this?

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Community Beginner ,
Jul 12, 2023 Jul 12, 2023

Where do I get the Private Key? I assumed that the Access Token was the Private Key, but I don't get anything with begining and ending tag. All I get is the really long token and the Copy button...and when I paste that I get the following error: Test connection failed. Details: Private key file could not be parsed.

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New Here ,
Jul 13, 2023 Jul 13, 2023

Hello, same issue here. Even with regenerated credentials, the error stays the same. Any advice someone? Thanks in advance!

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Adobe Employee ,
Jul 13, 2023 Jul 13, 2023

The PowerAutomate connector only supports JWT tokens, which while deprecated, will work till Jan 2025. You need to generate one in that version.

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New Here ,
Jul 13, 2023 Jul 13, 2023

Hi! Thanks for the tip! But I can't seem to find how I should do this. I've read any instruction I could find, but I can't seem to find what I need. Could you elaborate on how to obtain a JWT token now with newly made credentials? And also, is there a timeline in which the connector will work with OAuth access token? Thanks for the feedback!

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

I just went into the console, made a new project, clicked to add an API, and I was prompted to select the type. So you should be able to as well:

 

RaymondCamden_0-1689344134038.pngexpand image

 

No timeline on the connector update. I can say you can skip the connector and do it by "hand" with HTTP calls. That's a premium feature of PA, but I built a flow this week doing that. It's a bit of work, but not too bad.

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Community Beginner ,
Jul 14, 2023 Jul 14, 2023
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I concur; At first I thought (since JWT is deprecated) that it wasn't a choosable option, burt after I started over and selected it I was able to complete the process using JWT. I have a working flow now!

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