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Can't get credentials going to "Getting Started"

Community Beginner ,
Mar 17, 2021 Mar 17, 2021

Getting a spinning circle when going to https://www.adobe.io/apis/documentcloud/dcsdk/gettingstarted.html

It appears to be working on my phone, but that doesn't help.. 

PaulTalb_0-1616005222175.pngexpand image

 

 

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correct answers 1 Correct answer

Community Beginner , Mar 18, 2021 Mar 18, 2021

You need to allow cookies otherwise its not working.

Had the same problem here.

 

Rgds

 

Mirko

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

The site was recently updated. Clear your browser cache and try again. I did notice a delay but eventually, it loads.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

I've tried Chrome, Edge, inconginto.. cleared cache, cleared cookies. 

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

I know this is going to sound crazy but... wait 24 hours and try again. It might not be a local cache issue.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

Was trying this Friday, set up the credintals on my phone, but that's not working either, not sure why this has to be such a headache to just display PDFs.. I'm way past ready to abandon the PDF format.

PaulTalb_0-1616012178604.pngexpand image

 

 

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

So sorry about the poor experience. We do have an issue right now with the getting started experience on Edge browser and we're working on it. It should work on Chrome.

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

I'm still getting the circle of infinity on chrome, shift refresh, incognito, cleared cache, updated chrome.. Nada..

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

You need to allow cookies otherwise its not working.

Had the same problem here.

 

Rgds

 

Mirko

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021
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Thanks! that did it, not sure why it reset the cookie settings.. 

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