Did anyone get the PDF API to work through AWS?

[defaultupejg1907lwk]

We're using the PDF API since 12 months and Adobe to this date is unable to activate the billing through AWS. We have a valid and working AWS Marketplace subscription, but receive tons of errors from the PDF API and can only use the Free Trial which is soon to expire.

Did anyone get the PDF Documents API to work through an AWS Marketplace subscription? I talked to numerous Adobe support people, opened a ticket with the Enterprise support. All they said is: there's a bug and subscription through AWS for International customers currently doesn't work.

This is going on for 12 months now. Any idea? I don't want to refactor my application to use a different PDF service from a 3rd party 😕

[Joel Geraci]

Did you recreate a set of credentials for your AWS subscription or are still using the creds from the trial?