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Embed is showing "Protected" on fillable PDF

New Here ,
Mar 09, 2022 Mar 09, 2022

Hi,

We're testing out the PDF Embed API for displaying PDFs. 

Several of our PDFs are fillable and printable. The properties on these PDF documents show they do have Password Security enabled, but Printing/Content Copying for Accessibility/Filling of Form Fields/Signing/Creation of Template Pages are allowed. And document assembly, content copying, page extraction and commenting are disabled.

When we load these using the PDF Embed API, they show as "Protected" in the title bar at the top, and the fillable fields are not displaying (even though "Filling of Form Fields" is enabled on the PDF).

What are the conditions for the document displaying "Protected" and not showing the fillable fields?

Thanks!

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PDF Embed API
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Community Expert ,
Mar 11, 2022 Mar 11, 2022

I've verified the behavior and have filed a bug report.

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New Here ,
May 30, 2023 May 30, 2023

Any update on this issue, where can we view the bug report status?

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New Here ,
Sep 20, 2023 Sep 20, 2023

Experiencing the same "Protected" text. Any resolution?

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Participant ,
Oct 24, 2023 Oct 24, 2023
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Adobe Employee ,
Oct 24, 2023 Oct 24, 2023
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I tested with the sample you shared on the other post and it's still not fixed, so I guess the answer is no. 

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