Embed PDF viewing error - 403 for ViewSDKInterface.js.map

[saravana prasadm73445103]

While testing, noticed that PDF are not rendered and it happens very intermittenly showing a blank page.

Console shows below error:-

Could not load content for https://documentcloud.adobe.com/view-sdk/2.15.0_2.2.0-2020030/private/ViewSDKInterface.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE

[Joel Geraci]

Does that happen for any PDF file or just a specific one? If is just one PDF, can you share it?

[saravana prasadm73445103]

It happening for most of the PDF.Scenario tested was to keep opening the page in multiple tabs()

and it suddently it blanks out.

[Joel Geraci]

That doesn't surprise me. I doubt we've tested it in that scenario. Is this something you expect to happen in real-world use cases? Does it happen in incognito tabs?

[saravana prasadm73445103]

Tests were conducted in incognito window. If user keeps clicking on PDF link in mobile device without realising the opened window, issue might occur.

[Joel Geraci]

Ok - Got it. Yeah... that actually might happen. I think I've done that myself.

[saravana prasadm73445103]

Do we have any fix for this issue? Please advise.

[Shubhanshu Dixit]

Hi Saravana, Issue has been fixed now. Thanks for the patience