Static HTML to PDF conversion only works with included SAMPLE files

[cntechdragon]

Converting Static HTML to PDF utilizing the Sample included ZIP file converts the html to PDF and outputs successfully. 

When I add my custom HTML ZIP folder that includes the index.html (as the primary file), CSS and JS files I recieve the following error:

statusCode: 400,
errorCode: 'MISSING_INDEX_HTML'

WHY?  What am I supposed to do to make this work? 

Note: The HTML that I created is a basic form. Name address phone# email...etc. with one image and basic text.

I've viewed all the files and codeing from the sample ConvertStaticHTMLtoPDF.zip

My ZIP files should work.

[Test Screen Name]

I have no experience of this, but my first thought is to check the filename, which is going to need to be "index.html" not, for example "INDEX.HTML" or "Index.html". These WILL load in a load browser but are unlikely to work on a server. Otherwise my idea to speed up the chances of a good reply is that you share the ZIP file you are using (or a simplified one with no personal info).

[Joel Geraci · Accepted solution]

The index.html file must be in the root of the ZIP. Most people who try this will select the folder with the HTML and other files inside and zip that. Don't. Instead, open that folder and select it's contents and then compress. You'll be selecting multiple files and folders.

[cntechdragon]

YES!

IT'S ALIVE! 

Thanks Adobe.