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adobe send file size limited now to 100 mb?

New Here ,
Oct 05, 2018 Oct 05, 2018

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hi, i have been using adobe send for years and never lapsed my subscription. im aware there was some change form adobe but logging into the portal the menus are updated but content/my files are same.

I can't however send any more any file larger than a 100 MB size making this service useless to me?

someone please clarify how/if I can still send/track larger files

thanks

amh

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Adobe Send

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Adobe Employee , Oct 08, 2018 Oct 08, 2018
Hi Mui_hfz,Sorry to hear about the trouble you are experiencing and the delay in response. Yes, there are some changes with the Send & Track services and its features available. However, with the new changes there isn't any limitation of uploaded file size has been defined. So you should be able to upload the larger files too.For testing purpose, you may checked with different file larger than 100Mb and see. Share and track PDFs online using Adobe Document Cloud Regards,Akanchha

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hi Mui_hfz,

Sorry to hear about the trouble you are experiencing and the delay in response.

Yes, there are some changes with the Send & Track services and its features available. However, with the new changes there isn't any limitation of uploaded file size has been defined. So you should be able to upload the larger files too.

For testing purpose, you may checked with different file larger than 100Mb and see. Share and track PDFs online using Adobe Document Cloud

Regards,

Akanchha

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