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PDF Document Tracking

New Here ,
Feb 18, 2017 Feb 18, 2017

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I believe the DC software is very close to our needs however in order to be 100% certain can you please answer the below for me.

Once yearly subscription is activated

  1. I send an email to a recipient which includes a PDF document
  2. Recipient downloads my PDF
  3. Recipient creates a new email and attaches my PDF document.
  4. Email with attachment is forwarded to a 3rd party

Question - Am I notified that the PDF attachment has been SENT TO, and OPENED by a 3rd party, IF a new email with attachment is created?

Many thanks, I look forward to hearing from you,

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Adobe Employee , Feb 23, 2017 Feb 23, 2017

Hi Rbruss,

You sure can track the PDF documents you send across using Adobe Send and Track service.

Please refer to the help document links below for detailed information on the same:

Send and track large files online, Adobe Acrobat

Tracking and managing PDF reviews

Thanks,

Supriya

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Adobe Employee ,
Feb 23, 2017 Feb 23, 2017

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Hi Rbruss,

You sure can track the PDF documents you send across using Adobe Send and Track service.

Please refer to the help document links below for detailed information on the same:

Send and track large files online, Adobe Acrobat

Tracking and managing PDF reviews

Thanks,

Supriya

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New Here ,
Jun 20, 2017 Jun 20, 2017

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This will not meet your original requirements. 

It only tracks when someone goes to the Adobe site and views the document.  There is no tracking information if someone downloads the document from there and no tracking if the document is forwarded after download.

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