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6

Aero keeps crashing

Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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Was testing a geospatial scene and tried sharing to test across multiple devices (all ios), and they all loaded for a bit and then crashed. Saw that others are experiencing this as well; is it user error or whats going on with aero? 

Bug Unresolved
TOPICS
Bug , Performance or Stability , Usability Issue

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2 Comments
New Here ,
Mar 04, 2024 Mar 04, 2024

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My students are experiencing the same problem. Their Aero file works fine in Aero Desktop but when they share the Aero design via link, the issue is the design cannot be opened in the mobile Aero app. The app crashes whilst it loads. What seems to be the problem? Is there a workaround?

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New Here ,
May 06, 2024 May 06, 2024

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I am also experiencing this same issue. It seems to be certain models which create this issue. 

 

Here is an example of one which crashes on load on a mobile device, but loads fine on the desktop app. 

https://adobeaero.app.link/hxUJmOv7gJb

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