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Brand not syncing to mobile app

Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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My brand updates are syncing to the mobile app. It's beyond frustrating. And the when applying the brand, it's chooses colors that aren't in the brand profile.
Bug Unresolved
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12 Comments
Adobe Employee ,
Aug 21, 2023 Aug 21, 2023

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Hi @errolclark ,

 

Did you recently make any changes to your brands from the desktop app? If yes, post changes will not take place. You will not be able to apply your brand on mobile. The new Adobe Express is coming to mobile soon, and you can create and apply Brands on mobile at that time.

 

Regards,

Tarun

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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When is the new app scheduled for release on mobile?

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New Here ,
Oct 05, 2023 Oct 05, 2023

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Hi Tarun, Can you let us know when the brands functionality will work on Express... super frustrating! The hope is that we can be creative, but it forces us into the basic fonts and standards that any basic social app has, with even less user friendliness and features. I will definitely need to rethink why I am so loyal to adobe products. Please help!

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New Here ,
Dec 12, 2023 Dec 12, 2023

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Any idea when the mobile update will be released? 

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New Here ,
Jan 12, 2024 Jan 12, 2024

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when is this update occuring - I am beyond frustrated with the Express Application as it is not showing the updated brand. 

 

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Community Expert ,
Jan 13, 2024 Jan 13, 2024

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It depends on the tutorials. Check the date closely, if they're from 2022 or earlier, there are great chances that they're outdated as the interface have changed recently

I believe the help files are up to date, including Adobe's own tutorials you can find there
https://helpx.adobe.com/uk/support/express.html

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Participant ,
Jan 13, 2024 Jan 13, 2024

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5 months later, and still won't sync to android. So, how long is "soon"?

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New Here ,
Jan 13, 2024 Jan 13, 2024

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No- this is a bad answer! Nothing syncs properly and it is a known issue.

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New Here ,
Jan 22, 2024 Jan 22, 2024

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Do you know more or less by when this feature will be back or when this "update" of the Adobe Express Mobile will be functional and sync DESKTOP brands to MOBILE? 

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New Here ,
Mar 12, 2024 Mar 12, 2024

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It does not function yet? i bought it for this feature. GRRRR

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New Here ,
Mar 30, 2024 Mar 30, 2024

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I am also having this issue. I paid for this app to easily apply brand colors especially to my images and every time I have to add the colors with the hex code... each time! This has been an issue for a while so not sure why it has not been resolved yet,

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Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

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LATEST

Hi @Jen36426510bu2k,

 

Thank you for your patience.

The wait is officially over! 

The excellent Adobe Express Mobile Beta is finally here! You can now sync desktop projects with your mobile app on the go.

Ready to jump in? Head over "HERE" for more information on downloading and exploring all the fantastic features.

 

Let us know what you think! We're excited to hear from you.

Happy creating!

^Lyn

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