[Mobile] Lag and very slow

[default36699296l1iyfv]

Dear team please solve the problem very lag and slow working in this topic

[RdeK]

so sad, more than a year later, now in Apr. 2024 & Adobe is slower than ever!  absolutely ignoring ALL user complaints of computer slowdown.  it should also be noted that Adobe now has the ability to dip into your bank account to get their payment, even if you do not have the required amount in your account.  prior to this month, if you didn't have the total amount for the monthly payment in your bank account, you would receive a notice on the site telling you that there was a problem with your payment, & to please update payment details.  now, they are simply able to debit your account, even if it puts you into an overdraft situation.  this may depend on your individual bank, as my bank manager told me that this happen to a few people this month already, and after doing a bit of checking she discovered that this change by Adobe had been made & there is nothing that can be done about it.  well, yes there is.  i cancelled my Adobe subscription. 

[default36699296l1iyfv]

Timeout loading error quick action

[Mahyar]

See the attached file. New Express app has so many bugs, even cannot load a new project

[default36859213pnmkjh]

All of my graphics now just have spinning circles for loading all over them and are unusable whenever I try to open on. Cheers guys, great work.

[default36868216xsojea]

App auf Handy zu langsam. Es lädt andauernd nur.

[default36868230lrx39f]

I never did the new update and for some reason, my phone automatically updated it with the new file or program that you guys have released and now I have lost all of my projects for my business

[thrive25!]

I migrated on the to the New App and some of my projects are missing and or the finial work i completed is gone. I would expect better from adobe

[default36908843j0i3o9]

Since the new version, i cant move freely or modified the shape of the easily.

[default36909003iijkkl]

This app used to be super easy to use, especially on a mobile phone. Now it’s taking minutes to load—if it loads at all. Also, text boxes are hard to edit and resize. I’m not impressed with the enhancements.

[Abhi.G @ ADBE]

Hi @default36909003iijkkl 

Sorry to hear you are running into this issue. Could you let us kmow which model of the iPhone you are using, and which version of the OS?

Thanks

Abhi G

[default36913973468acd]

I don't understand why you make this Adobe Express but was for worst… it’s to slow… please go back to last version

[Abhi.G @ ADBE]

Hi,

Sorry to hear you are running into performance issues with the new version of the app.

Could you please let us know which phone models you are using, and which versions of the OS?

Thanks

Abhi G

[default36990845b0qf4u]

die neue Version ist nicht gut. Viel zu aufwändig. Zudem wurde auf meinem Ipad alle alten bearbeiteten Vorlagen gelöscht, obwohl noch die alte Version drauf ist. Wenn die neue Version jetzt auf mein Ipad kommt, will ich diese App nicht mehr Gruß Heinz Bruckert Ps nicht alles neue ist besser

[jy19980041]

I think it's Adobe's problem, too many subscriptions, I plan to quite it

[default371124844aglrx]

Está muito lento

[default371359627k0gwc]

La nueva version se demora bastante en cargar las imagenes guardadas y a ratos se queda pegada cuando estas trabajando. A comparación con la version anterior deja mucho que desear.

[default3701532339gmsz]

App is too buggy now on one plus 9. Completely unusable.

[ASATI Services]

When typing at edit sticky writing over come after new updated version and working very slow

[default37272553wct9q7]

It’s freezing so bad

[Neelamk]

Hi @default36908843j0i3o9,

Apologies for the late response. We are sorry to hear you are experiencing issues with the app. Have you tried clearing the app cache and reinstalling the app? I recommend sharing a screen recording of the workflow to investigate further. Also, share with us the device details and the application version installed on your device.

Thank you, 
Neelam

[Neelamk]

Hi @default37272553wct9q7,

Apologies for the late response. We are sorry to hear you are experiencing issues with the app. Have you tried clearing the app cache and reinstalling the app? I recommend sharing a screen recording of the workflow to investigate further. Also, share the device details and the application version installed on your device.

Thank you, 
Neelam

[Lyn_D]

@ASATI Services, I've moved your post to this thread. Please give @Neelamk instructions a try.

^Lyn