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New Adobe Express Webpage Embed Code Does Not Work

Community Beginner ,
Aug 31, 2023 Aug 31, 2023

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I've used the older version of Adobe Express and embedded many webpages into our company intranet. When I try to embed the new version, I get an image with a 404 error.

Screenshot 2023-08-31 102542.png

 

When I looked at the new code compared to the old, I noticed it's exactly the same, except for an added "new.". To figure out the problem, I tried to open this javascript file: "https://new.express.adobe.com/page-embed.js" and got a 404 error. When I remove the "new." it's the old embed version of javascript. The same thing is happening with the img src link, which is why nothing is working.

 

Is there a quick fix to updating this embed code working?

Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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22 Comments
Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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I have quiet the same problem. Did you find a solution in the meantime? I would be glad to solve the problem!

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New Here ,
Sep 20, 2023 Sep 20, 2023

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still need a solution!

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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Me too. I spoke with the Adobe-Team last week. They told me that it was a bug and we have to be passioned...

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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Hi @gingera14003373 @Katrin322154636unb @Rachel324200900lap ,

 

I've shared the issue with our developers. We are aware of this issue, and our teams are working to resolve it as soon as possible.

 

Thank you,

Neelam

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Community Beginner ,
Sep 21, 2023 Sep 21, 2023

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I sincerely hope that you will find a solution soon. Unfortunately, this state of affairs is very detrimental to my business. Could you give a sign here as soon as you have found a solution, @Neelamk or colleagues?

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New Here ,
Sep 23, 2023 Sep 23, 2023

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Also a big issue for me. Please resolve this soon. 

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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Any update on this? I am having issues with the embed code not working as well. 

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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Can you embed ordinary iFrame code like this one? 

Replace example.com with your Adobe Express webpage URL.

 

<iframe src="https://example.com" width="100%" height="600"></iframe>

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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@Nancy OShea Yes, but it looks terrible when I use that code instead of the one that used to be generated. With the ordinary iFrame code it embeds and displays the entire Adobe Express site whereas previously when I used the embed code it displayed only the title screen of the guide and let the user click to open the express webpage in a new tab. 

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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Adobe good.pngAdobe terrible.png@Nancy OShea Yes, but it looks terrible when I use that code instead of the one that used to be generated. With the ordinary iFrame code it embeds and displays the entire Adobe Express site whereas previously when I used the embed code it displayed only the title screen of the guide and let the user click to open the express webpage in a new tab. Here are pictures to help illustrate what I am talking about. 

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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Thank you for the Information. BUT:  Why does it last so long???? Sorry, Bit I don't understand

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Community Expert ,
Oct 21, 2023 Oct 21, 2023

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OK.  Another workaround, grab a screenshot of your Adobe Express page with your keyboard's Print Screen key.

Paste clipboard contents into your favorite image editor and save as screenshot.jpg.

 

Hyperlink the image.

 

<a href="https://example.com"><img src="screenshot.jpg"></a>

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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@Nancy OShea I know I can do that and I have, but I shouldn't have to because it doesn't look as nice. Our system pays for this software and its terrible. I shouldn't have to work around because Adobe can't get it together and fix it. 

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Community Expert ,
Oct 23, 2023 Oct 23, 2023

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I understand.  As an unpaid forum volunteer and working professional in web, print & graphics, I make no excuses for Adobe Express app.  I can only give you solutions-based workflows to try while Adobe attempts to fix problems on their end. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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I have a similar issue to this - but because I am trying to embed the content that my colleague has posted, it shows like it requires signing in from anyone who wants to see the content. Could this issue be solved as soon as possible? It is causing a lot of problems. Screenshot 2023-10-24 160019.png

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New Here ,
Nov 02, 2023 Nov 02, 2023

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Is there a time line for resolution?

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New Here ,
Jan 19, 2024 Jan 19, 2024

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Yes, I'd like a solution for this as well. This has been an issue since the start of the new Adobe Express. MONTHS (possibly even a year now?) have passed. Please fix this, Adobe. Thank you. 

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New Here ,
Jan 28, 2024 Jan 28, 2024

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so, what can we do to embed an iframe in our new.express.adobe page? 

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New Here ,
Feb 08, 2024 Feb 08, 2024

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Is there a solution to this as I am having the same problem! Why has this not be fixed yet?!?!

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New Here ,
Feb 28, 2024 Feb 28, 2024

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It is fixed!

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New Here ,
May 07, 2024 May 07, 2024

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Another commenter said this was fixed, but I'm still getting the 404 error when I try to embed. Any tips on what I need to do to address?

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New Here ,
May 09, 2024 May 09, 2024

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LATEST

I am also having trouble today for the first time in months - 404 error code when I embed a webpage in Adobe Express. Is anyone else?

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