All of my Spark file have disappeared!

New Here ,
Sep 09, 2021 Sep 09, 2021

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Since the update to the profiles in Adobe CC, ALL of my brands, posts and templates in Spark are GONE! I am a CC paying subscriber and this is a HUGE issue in my work!

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Adobe Employee , Mar 21, 2022 Mar 21, 2022

Hi there,

 

We're sorry for the delay. Are you still encountering the issue? 

I would like to inform you that formerly known as “Spark Post, is now” Creative Cloud Express is both an app and a web-based application that helps you create graphic presentations for all your personal, business, and social media needs.

 

Please check this link  https://express.adobe.com/sp/ to see if you have your brands, posts and templates & let us know if that helps.

 

We appreciate your patience.

 

Regards,

Tarun

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Adobe Employee ,
Mar 21, 2022 Mar 21, 2022

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Hi there,

 

We're sorry for the delay. Are you still encountering the issue? 

I would like to inform you that formerly known as “Spark Post, is now” Creative Cloud Express is both an app and a web-based application that helps you create graphic presentations for all your personal, business, and social media needs.

 

Please check this link  https://express.adobe.com/sp/ to see if you have your brands, posts and templates & let us know if that helps.

 

We appreciate your patience.

 

Regards,

Tarun

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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