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12

P: Generative Fill Brush Glitch when selecting area

Community Beginner ,
Nov 05, 2023 Nov 05, 2023

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Please fix it immediately because the bug is becoming very annoying, so when we want to delete an object and it needs to be deleted, but when we raise our hand the object that has been deleted disappears by itself.

Screenshot_2023-11-06-11-05-15-106_com.google.android.apps.photos.jpg

https://drive.google.com/file/d/1mSFx0db_3nNZwLSX81kzTuZzY9lg3vgZ/view?usp=drivesdk 

Bug Fixed
TOPICS
Imaging , Mobile

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correct answers 2 Pinned Replies

Adobe Employee , Nov 07, 2023 Nov 07, 2023

Thank you, everyone, for reporting this bug. It looks like it is only affecting Chrome browsers. Please use Safari or Edge for now. 

Status Acknowledged

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Adobe Employee , Nov 20, 2023 Nov 20, 2023

This issue has been fixed. Please let us know if you are still seeing any issues.  You may need to perform a hard refresh on your browser to see the changes. Ctrl(Cmd) + Shift + R

Status Fixed

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40 Comments
Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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I love Firefly, been working with it for a while. But today, when I generate an image that I erased some of it, it spontaneously adds back in the image or parts of an image also, while erasing some of an image, it reversed my erasure and adds back in parts of the image. I hope I'm telling you in a way for you to understand. Thank you 

Two old guitars and a friend and a song makes a good life recipe. °° Langston

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New Here ,
Nov 03, 2023 Nov 03, 2023

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When i use the Genarative Fill brush it not working. When i start painting picture and use it for 2nd time it's remove the brush area of previous one that i painted in first . please fix it

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Adobe Employee ,
Nov 03, 2023 Nov 03, 2023

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Thanks for reaching out. To help us troubleshoot the issue, please share more information.

  • What device and browser are you using?
  • What module are you using?
  • Can you include any screenshots or videos of the issue?

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New Here ,
Nov 03, 2023 Nov 03, 2023

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the insert tool in generative fill is not working. im unable to highlight the area and give a description.

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Community Beginner ,
Nov 03, 2023 Nov 03, 2023

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Using Android Moto Z3, Chrome browser. Here's a video link as to what I experience: 

https://tinyurl.com/LangFirefly01

 

Screenshot is my Moto Z3 info 

Screenshot_20231103-191800.png

 This just started yesterday, have been using Adobe Firefly Generative module. Thank you, EZ Langston 

Two old guitars and a friend and a song makes a good life recipe. °° Langston

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Nov 04, 2023 Nov 04, 2023

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my adobe firefly brush problem please solve my adobe firefly brush 

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Community Expert ,
Nov 04, 2023 Nov 04, 2023

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Hi @Herbert33376791cbdt ,

 

Could you share a screenshot or recording of your experience please?

 

This will help us quite a bit.

 

mj

iMSD

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Community Expert ,
Nov 04, 2023 Nov 04, 2023

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Hi @vasil333751862422 ,

After creating your gen fill, you would choose one of the three options given and click Keep.

Then, generate your next fill, choose your preferred option, Keep again, and so on.

Keep bakes your chosen Gen fill.

hth

mj

iMSD

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Community Beginner ,
Nov 04, 2023 Nov 04, 2023

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Hello! This issue only started today, but makes the program incapable of being used. If you select an area to change, it will not process the full area, you will see the selection decrease or move entirely elsewhere. I captured an example of me trying to add the item behind the pie to be replaced, and it jumping all over the place. Please assist in a solution or hopefully this will let you know it may be an issue. Thank you! 

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Community Beginner ,
Nov 04, 2023 Nov 04, 2023

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I'm having the same issue! I've restarted my phone and can't figure out how to fix it. 😡 

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Community Beginner ,
Nov 04, 2023 Nov 04, 2023

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They're saying (I believe, and I'm having the same issue) they draw their selection, pick their finger up, and when they try to add to the selection to finish including the area, it erases the first selection amount. Does this make sense? 

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Community Beginner ,
Nov 04, 2023 Nov 04, 2023

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Anyone? I do photo editing as a gig and it's important to have access to this software. Am I missing any pertinent info? I'm on Samsung s23 ultra using the application on Chrome. 

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New Here ,
Nov 04, 2023 Nov 04, 2023

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I'm working in your Generative Fill application and anytime I use the Add tool, after a few seconds ~5-10, my selection gets reset. I am using Chrome and have hard reset, re-uploaded, with same results each time.

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New Here ,
Nov 04, 2023 Nov 04, 2023

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I have a video if that would help.

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Community Expert ,
Nov 05, 2023 Nov 05, 2023

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Hi @Lisa3320269299dg ,

 

Thnx for the explainer.

 

Can you guys confirm that you have the Add option selected?

 

mj_0-1699178197590.png

 

Could you share a screenshot pls?

 

hth

mj

iMSD

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Community Expert ,
Nov 05, 2023 Nov 05, 2023

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Hi @WehrHaus ,

This has been reported a few times.

Please share your video.

Regards

mj

iMSD

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New Here ,
Nov 05, 2023 Nov 05, 2023

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Brushing when automatically again my pre pic comes

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Community Beginner ,
Nov 05, 2023 Nov 05, 2023

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Yes, I've been using the site for a month and know how to use the add and subtract features. I shared a video on my post yesterday showing the issue, I can't post it here in the comments, but I can take screenshots. You can see I have the background removed, but it leaves the object behind the cake. When I tried to remove that object it goes all wonky

Screenshot_20231105_170131.jpg

Screenshot_20231105_170115.jpg

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Community Expert ,
Nov 05, 2023 Nov 05, 2023

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You need to give much more detail to the issue and what you're doing. It is not clear from what you have written. List the steps you're going through with a screenshot.

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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Yup! I'm honestly getting really peeved it's been days and they haven't addressed or even dignified reports on this. If it's not fixed soon I'll subscribe to a different app that's more affordable anyway. 

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Adobe Employee ,
Nov 06, 2023 Nov 06, 2023

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@Editor Noob Thank you for sharing this video. Can you share what device and browser version you're using? Does it just happen on this device and browser?

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New Here ,
Nov 06, 2023 Nov 06, 2023

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Mind boggling how this massive bug has not been fixed...

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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Hi @Editor Noob ,

Thnx for the share.

That is very buggy.

There are Adobe folks quite active on these fora, so hopefully we can have a solution sooner rather than later.

In the interim, try a different browser, hard reset your browser, go Incognito, test on a different device.

Let us know if any of the suggestions work.

Happy making

mj

iMSD

 

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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Hi @Lisa3320269299dg ,

That result is wonky.

Not sure what sub you're on, but here are a few suggestions whilst we wait for a fix.

Have you tried bouncing over to Express and removing the BG there?

Better still, if you have Creative Cloud, you can remove it in Photoshop.

Let us know if you can get it to work,

mj

iMSD

 

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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Hi @Lisa3320269299dg ,

 

Fair enough. I'd be frustrated too. Try doing it on your desktop computer.

Trying to help you get past your challenge.

Best

mj

iMSD

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