Your reference image violates Firefly user guidelines and was removed.

[stevena96780229]

I uploaded an image of my own invention. Meaning I invented the product in the image. It's mine as is the photo. Why am I getting this error: Your reference image violates Firefly user guidelines and was removed. It's my product called, The Bee Raft. They save bees from drowning in backyard water sources.

[droopydog500]

Seems odd.  When I try to use that image as a reference image it works. I am not sure what triggered it.  Have you received that error more than once for that image?

Do you have the option on that error message to provide feedback or mark incorrectly blocked?

[Rowanna36658075jyqz]

@droopydog500 no option to provide feedback or mark incorrectly blocked. I just had the same issue with a picture I made. I tried contacting support and they literally just left the chat without saying anything lol

[droopydog500]

Can you please include a screen shot that shows the error message?

[stevena96780229]

Dude, that sucks. Where's their AI Chatbot?

[Vivek12]

Hi, Sorry for the trouble. Please share a screen recording depicting the issue along with the sample image, so that we can assist you better.

^VS

[@mj]

Firefly is super touchy.

Here are some guidelines from Adobe.

https://helpx.adobe.com/in/firefly/using/tips-and-tricks.html?linkId=100000250655968&linkId=10000025...

hth

mj

iMSD