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Media Encoder Could not read from source

New Here ,
Oct 22, 2020 Oct 22, 2020

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I've been struggling with this issue for months on my Macbook Pro.  Every time I queue renders from After Effects and try to change export settings or render I get an error saying "could not read from source"

 

I have uninstalled and reinstalled ME and AE, all of creative cloud, and even reformatted my macbook several times.  Same error.  In need of a fix so I don't have to export in pro res from AE and then convert to h.264 in ME.

TOPICS
Error or problem , Freeze or hang

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Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

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Hi there,

We're sorry for the trouble. We'll need more information to troubleshoot the dynamic link related issue between AE and AME.

  • Have you used any third party plug-ins with your project?
  • What happens when you import the AE project manually in AME?
  • Adobe has recently released a new version for AE and AME. Did you update the application to test if it brings any change? Let us know.

Thanks,

Shivangi

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New Here ,
Oct 23, 2020 Oct 23, 2020

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LATEST
  • I use the GoPro Reframe plug-in
  • When I import AE project manually the import window says "connected to 'project name'" but doesn't show any compositions to import
  • Yes I have kept updating with hopes to a fix, also tried using past media encoder versions.  Same issue.

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