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add-on problems

New Here ,
Jul 22, 2020 Jul 22, 2020

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Lately I can't install plugins in adobe xd,
Does anyone know how to fix it?

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correct answers 1 Correct answer

Adobe Employee , Jul 22, 2020 Jul 22, 2020

Hi There,

Sorry to hear that,

Please let me know what issue you are facing. 

Can you please try below step:- 

  1. Deleting ExMan.db from /Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/
  2. Relaunch CCD
  3. Install plugins

Hope this help.

 

Thanks, 

Vertika Gupta

Adobe XD

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Adobe Employee ,
Jul 22, 2020 Jul 22, 2020

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Hi There,

Sorry to hear that,

Please let me know what issue you are facing. 

Can you please try below step:- 

  1. Deleting ExMan.db from /Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/
  2. Relaunch CCD
  3. Install plugins

Hope this help.

 

Thanks, 

Vertika Gupta

Adobe XD

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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