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Adobe fonts missing in XD

Advocate ,
Oct 19, 2018 Oct 19, 2018

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When I install a font from the My Adobe fonts UI they show up in the font list in PS, ID and Illu but not XD. Yet another XD font issue in addition to the ones we already have. OS is W10.

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correct answers 2 Correct answers

New Here , Feb 01, 2019 Feb 01, 2019
I'm also facing this issue in XD (15.0.12.8) with both local and Typekit fonts, but have a workaround.XD seems to ignore any font not physically located in the Windows/Fonts folder.  If you're using a font manager, those fonts probably won't be available unless you manually copy the fonts over to %windir%\fonts and then restart XD.

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New Here , Jun 28, 2021 Jun 28, 2021
I went through the online chat help.  I had to quit XD, go to fonts.adobe.com.  Sign in, if not signed in.  In upper right corner choose "My Adobe fonts".  search in the search bar for what font I wanted.   And had to activate each one of them.  Then when I restarted XD, the fonts were available.  What a pain. 

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Adobe Employee ,
Oct 19, 2018 Oct 19, 2018

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Have a look at the solutions in these posts and let us know if they helped.

add fonts to adobe experience design

Can I install fonts in Adobe creative XD?

Thanks,

Preran

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Advocate ,
Oct 20, 2018 Oct 20, 2018

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These are not fonts from Adobe Font Kit but fonts downloaded from Adobe Fonts. These are two separate features. I never use Font kit. Never worked for me in any of the CC apps. But the newly published Adobe Fonts service does, well at least in the PS, ID and Illu.

From your link: "XD should load all fonts you have installed on your OS.  If you just installed a new font then please restart XD in order to have access to them." This has NEVER worked! C'mon, surely you must know that this doesn't work as described? There are literary thousands of posts on this. XD on Windows has major typeface issues and the font files I have does NOT get detected locally by XD. As I wrote in my post here, the newly installed fonts from Adobe Fonts (the CC service) doesn't show up in XD, but in PS, ID and Illu they do show up. Time to fix all the XD font issues if you ask me

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Adobe Employee ,
Oct 22, 2018 Oct 22, 2018

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Thank you for the feedback. I would recommend getting in touch with us directly using this link Contact Customer Care​ for further investigation.

If you are not comfortable doing that, I am hoping that someone that knows better will take it from here.

Thanks,

Preran

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Advocate ,
Oct 22, 2018 Oct 22, 2018

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I suggest that someone working at Adobe or for Adobe brings the fonts issues up for highest level as there are so many different issues related to fonts in XD. It's become the mother of all problems and its been going on since day one. XD and fonts is not a very good match. A real struggle.

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New Here ,
Jul 17, 2020 Jul 17, 2020

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Agree with @perrybrus. Its mid-2020 and I am still facing this issue. Fonts activated from "Adobe Fonts" are not appearing even after restarting XD. Please fix this. It is annoying, to say the least.

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Explorer ,
Apr 29, 2021 Apr 29, 2021

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its 2021. guess why i'm here. 

-.-

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New Here ,
Jun 25, 2021 Jun 25, 2021

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Lol. me too (June 2021)

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Explorer ,
Jul 02, 2021 Jul 02, 2021

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July 2021 and this STILL isn't fixed. Another bug in a VERY long list of bugs in Xd... 

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Adobe Employee ,
Jul 04, 2021 Jul 04, 2021

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Hi there,

 

We're so sorry to hear about the trouble. If you've installed fonts using a font manager such as FontBase

  • In FontBase, select Settings (it should be a vertical ellipsis "…") 
  • Change the Root folder location to "C:/FontBase" (or C:\FontBase — not sure if it's front or backslash)

You can also try the suggestions shared here https://helpx.adobe.com/fonts/user-guide.html/fonts/kb/troubleshoot-font-activation.ug.html

 

Regards

Rishabh

 

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Explorer ,
Jul 04, 2021 Jul 04, 2021

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No, that's  not the issue (and I think if you read through this thread, you would know that). The fonts work fine in all other apps, it's ONLY Xd that has this issue. And this is an issue that has been ongoing for YEARS (like many other bugs) and STILL hasn't been rectified. 

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New Here ,
Jul 06, 2021 Jul 06, 2021

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Man... I can't use font awesome... FONT AWESOME without a headeache. I spent 50 min only today and still could'nt solve the problem. 

Thank you, guys.

Nice experience. =] 

  

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Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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@Rishabh_TiwariThis worked! I've been struggling with fonts in XD from the beginning. Not being able to activate certain Google Fonts or local fonts (and in the beginning Typekit/Adobe fonts). Couldn't get the combination XD and FontBase to work for me. But this tip just helped me out! Simply changed the Root folder to C:/FontBase. So now I can activate my local fonts and Google fonts using FontBase. Thanks

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Adobe Employee ,
Jul 20, 2021 Jul 20, 2021

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Hi Mark,

 

Thanks for reaching out and confirming. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Aug 29, 2021 Aug 29, 2021

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LOL August 2021 and I'm here

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Community Beginner ,
Sep 07, 2021 Sep 07, 2021

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This is doing my head in. Managing multiple projects and having to constantly gamble whether fonts will load, and if they don't, you're just f#cked... It's pure lucky dip... I've loaded the Aaux Next family on Adobe Fonts, and XD only see 16 of the 18 fonts... 2 that I've used are just not there... But they're there in Illustrator and Extensis Suitcase.

 

I'm >>this close<< to abandoning XD, as it is an enormous time waster with issues like this.

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New Here ,
Sep 07, 2021 Sep 07, 2021

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I have abandoned this crap app already! Thank God, Figma exists on this planet. Happily designing on it

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021

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Good idea! I'm going to uninstall XD right now and try Figma 😉

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Ow wow, I totally forgot. I dont really know why I switched to Adobe XD. I am gonna switch back, this is a really annoying bug, and there are much more.

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New Here ,
Nov 02, 2021 Nov 02, 2021

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I am having the same issue mentioned by other people here. I downloaded fonts from Google Fonts, installed them, and started using them in a project in Adobe XD. I closed my project, turned off the laptop, and in the next day when I came back to the project, those fonts were missing. At first, I thought it was an issue with Windows, so I reinstalled the font. But this continue happening in the following days. The only thing that have worked for me so far is to open my project, see that the font is missing, close XD, install the font (again), then open the project in Adobe XD one more time. I already checked the Fonts folder in Windows, and the fonts are there. Every time I install them again, Windows tells me that this font is already installed, but I ask it to install again, and it's the only thing that works to fix the missing fonts. I keep the downloaded fonts in my Downloads folder as I know I'll have to reinstall it every time I'm working on that project. I just sharing in case someone is facing the same issue and can benefit from the same workaround. I really love Adobe XD, but I guess like many people I'll have to start giving a chance to Figma, cause this is not an acceptable situation for people who work with this every day, and apparently Adobe is not doing anything to fix it for years.

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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LATEST

I'm using Fontbase to sync the Google Fonts and some local fonts, and it works for me. Notice that I had to change the Fontbase root folder to c:/Fontbase to get things to work in XD and use the setting "Start on system start".

Notice that syncing variable fonts don't work (yet?) on Windows, so for example if I sync the Libre Franklin font in Fontbase https://fonts.google.com/specimen/Libre+Franklin the fonts don't work. They show up as one and the same font for all font weights.

The Adobe fonts seem to work fine.

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New Here ,
Feb 01, 2019 Feb 01, 2019

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I'm also facing this issue in XD (15.0.12.8) with both local and Typekit fonts, but have a workaround.

XD seems to ignore any font not physically located in the Windows/Fonts folder.  If you're using a font manager, those fonts probably won't be available unless you manually copy the fonts over to %windir%\fonts and then restart XD.

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New Here ,
Nov 20, 2020 Nov 20, 2020

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Hi I had this problem of typekit fonts not showing up in Xd:
I synchronised a full family of a font and only the bold one appeard in the list.
I found out that all the other were available, but at the end of the font list, they were not sorted by name in alphabetical order.

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New Here ,
Feb 19, 2021 Feb 19, 2021

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Brilliant! This worked for me too. Adobe should pay you for identifying their issues and providing a solution. Thank you!

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New Here ,
Jun 28, 2021 Jun 28, 2021

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I went through the online chat help.  I had to quit XD, go to fonts.adobe.com.  Sign in, if not signed in.  In upper right corner choose "My Adobe fonts".  search in the search bar for what font I wanted.   And had to activate each one of them.  Then when I restarted XD, the fonts were available.  What a pain. 

 

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