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Adobe Support Organization is very bad

New Here ,
Nov 17, 2020 Nov 17, 2020

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I called into support and after 10 min, the support rep hung up on me because he was unwilling to help me.

I called in again and the 2nd time, after I asked the analyst to open a ticket because he can't help me, he told me he would call me back with the ticket number.  He never did. I think it actually lied about opening a ticket.

 

Staff @ 

Phillips 66 Company.

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Hi Logan,

 

We're so sorry for the delay in response and for a bad experience. Please let us know how can we help you? We'll try our best to help you with it.

 

Regards

Rishabh

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