Adobe XD: Change volume for installation

New Here ,
Dec 03, 2020 Dec 03, 2020

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While trying to install adobe xd, we ran into the problem
Error case sensitive drives
Link to error message: https://helpx.adobe.com/de/creative-suite/kb/error-case-sensitive-drives-supported.html

Used
OS:                    10.15.7

Workingspace:  8GB

Space:               over 150GB free

Filesystem:       APFS (case sensive)
case sensive:     on

We started to add a new partition that is not case sensitive, but where not able to change the volumen during installation process.
Is their any way to change/select a different install volumen or fix the problem, without

re-setting up the volum/computer

 

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correct answers 1 Correct answer

Adobe Employee , Dec 03, 2020 Dec 03, 2020
Hi Andrea, Thanks for reaching out. If you have already tried the suggestions shared here: https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.ug.html Please contact us directly(https://helpx.adobe.com/contact.html) or log a support ticket(https://helpx.adobe.com/enterprise.html) for further assistance. Regards Rishabh

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Adobe Employee ,
Dec 03, 2020 Dec 03, 2020

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Hi Andrea,

 

Thanks for reaching out. If you have already tried the suggestions shared here: https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.ug.html

 

Please contact us directly(https://helpx.adobe.com/contact.html) or log a support ticket(https://helpx.adobe.com/enterprise.html) for further assistance.

 

Regards

Rishabh

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