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Hi,
Anyone with the same issues as mine, need your help on how to resolve such issue. I am trying to open a file both locally from computer and cloud but Adobe XD always crashes without any error logs. I tried below:
- uninstall and reinstall Adobe XD
- update graphic card drivers
- update Adobe XD and Adobe Creative Cloud
- cleared temp files
- cleared cache files
but still same issue. Please help.
AdobeLogs_20210612_120534_235-win.zip
Thanks
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Oh by the way, I have followed each and every step on below link but still XD crashes when I try to open a new file from my computer or from the cloud. Even starting a new project it crashes. Any help!