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Hi, we're sorry you're having trouble with Adobe XD. Could you tell us which software version you are using? Does this problem occur on every file? Have you checked if there are any updates available for your OS and graphics card?
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Hey!
This happens with every file, I even reinstalled my windows still the problem didn't get fixed, I have attached the video, ram usage, and XD file version to this chat kindly look into it. its been like this on windows even in my office PC and now even in my home gaming PC at least it should have worked properly in my home PC but still freezes after creating more than 3 artboards.
XD version: 39.12.12
Ram Usage: 11GB and above.
Thank You!
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Hi Abhishek,
Sorry to hear you are experiencing issues with XD. Would you mind trying switching your focus from XD for a while to other apps and them come back and see if that helps? I would like to know few more details in addition to what Italo has asked-
Please upload the file to a shared location such as Creative Cloud or Dropbox and share the URL with me over a PM.
Note: Please add the URL of the post over a PM for reference.
Thanks,
Harshika