Adobe XD frequent crashed on reopening after laptop sleep

[sani.usman89]

Why XD keep showing me this error every time I reopen it after sleep my laptop ??

I can't continue my work from there and havto restart Xd all over again

[HARSHIKA_VERMA · Accepted solution]

Hi Usman,

Sorry to hear you are facing crash issues with XD. I saw you posted on twitter as well: https://twitter.com/AdobeCare/status/1296124492184510464. Could you please share the information asked on twitter? I would also request you to please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and let us know if that helps.

We will try our best to help.

Thanks,

Harshika

[Mike C iDEAS-DX]

I'm also experiencing this issue. When my system goes to sleep or displays the login screen XD will have crashed once I enter my login details. It does this without any errors. XD was running when I left my computer, and it's simply been closed when I return.