• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD won't start

New Here ,
Dec 19, 2020 Dec 19, 2020

Copy link to clipboard

Copied

After update Adobe XD won't start

Views

428

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 20, 2020 Dec 20, 2020

Copy link to clipboard

Copied

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

I have try this but still not solve issue 😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2020 Dec 21, 2020

Copy link to clipboard

Copied

Already try this but not resolve issue

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

Copy link to clipboard

Copied

LATEST

Hi All,

 

Thanks for trying the step shared by Ares. Sorry to hear you're still experiencing the issue. We would request you to please try the steps suggested here as well: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and if that doesn't help, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you immediately.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines