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Adobe XD won't start

New Here ,
Dec 19, 2020 Dec 19, 2020

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After update Adobe XD won't start

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Adobe Community Professional ,
Dec 20, 2020 Dec 20, 2020

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Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Dec 21, 2020 Dec 21, 2020

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I have try this but still not solve issue 😕

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New Here ,
Dec 21, 2020 Dec 21, 2020

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Already try this but not resolve issue

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Adobe Employee ,
Jan 04, 2021 Jan 04, 2021

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Hi All,

 

Thanks for trying the step shared by Ares. Sorry to hear you're still experiencing the issue. We would request you to please try the steps suggested here as well: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and if that doesn't help, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you immediately.

 

Thanks,

Harshika

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