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Always crash when I edit some buttons and designs.

New Here ,
Dec 23, 2020 Dec 23, 2020

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Still, I have to face this type of common issue. Why if still, I'm facing this. And I use the purchase version. This is not a good way.

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Adobe Employee ,
Dec 23, 2020 Dec 23, 2020

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is it crashing while working on a specific file or multiple files?
  3. Does it crash while performing a specific task or it's crashing randomly?
  4. If you have the latest version, please collect and share the system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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